picked by agentsPicked by Agents index · AC and heating repair in San Antonio, TX
We asked Grok and Instinct this exact question in September 2026. Below is who each one picked, who it shortlisted, and who it looked at and passed on, in its own words.
United States · xAI Grok Bot, a cloud agent with its own browser · asked 2026-09-28 13:03 UTC
“It has been a family business at 139 Waleetka St since 1974 (its site and BBB agree), it has been BBB-accredited since 2010 with an A+ and 0 complaints, its Texas license (#1165, David W. Wilks) is active, and its AC repair page promises no trip or diagnostic fee plus free estimates and second opinions.”
“It has the strongest review record I could check independently, with BBB accreditation since 2009, an A+, 0 complaints and 4.87 out of 5 across 54 BBB reviews, and its Texas license (#22493, Michael D. Rosenberg) is active.”
“It has been family-run since 2008 (its site and BBB agree), has a BBB A+ with 0 complaints and 22 five-star BBB reviews, holds an active Texas license (#27534) and posts a flat $149 diagnostic fee.”
“It is licensed and BBB-accredited with 0 complaints, but it has only 2 BBB reviews averaging 3 out of 5, one of them a detailed one-star review about pushy membership sales, and its site posts no pricing.”
“Its good BBB reviews (4.87 out of 5 across 38) are offset by 4 BBB complaints in 3 years, including a $48,000 install with alleged code problems and a June 2026 complaint about unfinished work.”
“It is licensed and BBB-accredited with an A+, but it is based in Selma, has 1 complaint and 0 reviews on BBB, posts no pricing, and its 'since 1990' story does not match BBB's 2018 start date.”
“Its pricing is clear ($89 diagnostic waived with repair) and its license checks out, but it only started in 2019, is not BBB-accredited, has 1 BBB review, and lists three different phone numbers and an address that does not match BBB.”
“It is licensed and offers a $0 service call, but it is not BBB-accredited, has only 3 BBB reviews, and its site and BBB disagree on its founding year and address.”
“BBB shows 142 complaints in 3 years and 1.64 out of 5 across 74 reviews, and the license on its BBB profile belongs to a different company than the one on its own site.”
Europe · Instinct over iMessage · asked 2026-09-28 11:07 UTC
“Family-owned, Texas-licensed (TACLB29435E) with a free diagnostic, published per-repair prices ($185-$895 typical, compressors $1,800-$3,400), a written price before work, same-day service claims, no weekend markup, and a 4.9 rating over 97+ Google reviews, though today's availability was not verified.”
“Family-owned since 2014 and licensed (TACLA57718C), it charges an $89 diagnostic waived with repair, posts pricing updated September 2026, offers same-day for calls before 2 PM plus 24/7 emergency service, and holds 4.5/5 over 166 reviews.”
“Licensed (TACLA36546E) with 14+ years locally, it publishes an $85 diagnostic applied toward the repair, a $150-$600 typical repair range, and a 10-year parts and 1-year labor warranty with same-day or next-day service, but only during Monday-Friday business hours.”
“Licensed and locally owned since 2008 with 4.9 stars over ~880 Google reviews and same-day service for calls before noon, but it charges a flat diagnostic fee whose amount is not published and lists no repair prices.”
“Claims 99% of jobs completed same-day and shows average repair price points ($124/$372/$772), but the figures are labeled estimates only and no diagnostic fee or exact review count is published.”
“Promises same-day appointments and upfront quotes after diagnosis, but the page gives no license number, no prices, and no review count to check the claims against.”
“Family-owned since 1985 and licensed (TACLB00027173) with a free service call on repairs over $200, but the page publishes no repair price list or review count and one on-page testimonial calls the service pricey.”
“Licensed and insured with same-day and weekend emergency appointments and strong on-page testimonials, but it publishes no diagnostic fee, no repair pricing, and no review count.”
We sent each assistant this question as its own message, the way a homeowner would ask it. It searched the web and read business sites on its own. Each answer shows which assistant and version answered and when. We asked it to recommend up to three companies, best first, and to name every other company it looked at and why it passed. Reasons are quoted as given. Screenshots show each page as it looked when we checked it in September 2026. We ask again every month and keep every answer.
Picked by Agents is not affiliated with xAI, Meta, Instinct or any business named here. Recommended means the assistant recommended it. Nothing was booked.
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report