What the assistant said
Its own sentence for each question, verbatim.
Picked #3
“My boiler's stopped working. Who can fix it this week in Norfolk?”
“It says emergency repairs can often be attended within 24 hours and serves Norwich and Norfolk.”
Passed
“No heating or hot water, can someone come out today? I'm in Norfolk”
“It describes emergency response within 24 hours rather than a same-day arrival commitment.”
Passed
“Which heating engineer in Norfolk shows fixed prices, so I know the cost upfront?”
“It promises clear quotes but does not publish a fixed call-out or repair price on the page reviewed.”
Who it picked instead
The company the assistant picked most often in Norfolk.
AK Plumbing & Heating
Picked first in 3 of 6, picked in 5 of 6
“Usually same-day attendance across its service area, with an emergency line open any hour. Publishes an £85 Norwich emergency call-out price, including diagnosis, and says the repair price is given before work starts. Serves Norwich, mid Norfolk and the north Norfolk coast.”
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