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HVAC city tests · UK · one AI assistant's answers, September 2026

Who an AI assistant picked for HVAC in Norfolk, uk

Across six questions, AK Plumbing & Heating was picked 4 times and ranked first 3 times; Stibbons Gas was picked 5 times and ranked first once; ADM Plumbing, Heating & Electrical was picked once and ranked first once.

Who came up in Norfolk

Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-29.

CompanyPicked firstPicked
AK Plumbing & Heatingakplumbing.co.uk3 of 65 of 6
Stibbons Gasstibbonsgas.co.uk1 of 65 of 6
A.B. Dack & Sons Ltdabdack.co.uk1 of 61 of 6
ADM Plumbing, Heating & Electricaladmonline.co.uk1 of 61 of 6
Macbrook Gasmacbrookgas.co.uk0 of 62 of 6
Heat Control Ltdheatcontrolnorfolk.co.uk0 of 61 of 6
Norwich Heating Servicesheatandwater.co.uk0 of 61 of 6
Norwich Plumbing & Heating Ltdnorwichplumbingandheatingltd.co.uk0 of 61 of 6
Syder Heating and Renewablessyderheating.co.uk0 of 61 of 6

Question 1 of 6

“My boiler's stopped working. Who can fix it this week in Norfolk?”

Picked

  1. First
    AK Plumbing & Heating
    “It states that attendance is usually same day across its Norfolk service area and publishes its Norwich emergency call-out price.”
  2. #2
    Stibbons Gas
    “It offers online repair booking and says same-day appointments are possible.”
  3. #3
    Norwich Plumbing & Heating Ltd
    “It says emergency repairs can often be attended within 24 hours and serves Norwich and Norfolk.”

Considered and passed

  • Passed
    Norwich Heating Services
    “It prioritises emergency call-outs but says attendance depends on location and workload, without stating a general same-day commitment.”
  • Passed
    Norwich Heating
    “The site returned a challenge page, so I could not verify its current repair availability.”

Question 2 of 6

“Who's the best heating engineer in Norfolk?”

Picked

  1. First
    Stibbons Gas
    “It describes a local Gas Safe engineer, online booking, same-day appointments where possible, and a fixed-price quote before work.”
  2. #2
    AK Plumbing & Heating
    “It publishes an emergency call-out price and says diagnosis and pricing happen before repair work starts.”
  3. #3
    Syder Heating and Renewables
    “It is owned and managed by an experienced local heating professional and offers a broad range of boiler and heating services.”

Considered and passed

  • Passed
    A.B. Dack & Sons Ltd
    “It offers broad domestic heating services and free quotations, but its site gives less detail about response times and the repair process.”
  • Passed
    Norwich Heating Services
    “It has strong repair credentials and reviews, but the site asks customers to call for availability and estimates.”

Question 3 of 6

“I need a new boiler fitted in Norfolk. Who should I get quotes from, and roughly what will it cost?”

Picked

  1. First
    A.B. Dack & Sons Ltd
    “It handles boiler replacement and installations for domestic clients and offers free, no-obligation quotations.”
  2. #2
    Macbrook Gas
    “Its site publishes a fixed-price online boiler installation offer from £1,790 and describes next-day installation availability.”
  3. #3
    Heat Control Ltd
    “It provides domestic boiler installations across Norwich and Norfolk and describes the assessment and commissioning included.”

Considered and passed

Question 4 of 6

“No heating or hot water, can someone come out today? I'm in Norfolk”

Picked

  1. First
    AK Plumbing & Heating
    “It states that attendance is usually same day across its service area and lists an emergency line open at any hour.”
  2. #2
    Stibbons Gas
    “It says customers can book same-day where possible and provides online booking.”
  3. #3
    Norwich Heating Services
    “It says emergency households without heating or hot water are prioritised.”

Considered and passed

  • Passed
    Norwich Plumbing & Heating Ltd
    “It describes emergency response within 24 hours rather than a same-day arrival commitment.”
  • Passed
    Norwich Heating
    “The site returned a challenge page, so I could not verify current availability.”

Question 5 of 6

“I want my boiler serviced before winter in Norfolk. Who can I book online?”

Picked

  1. First
    ADM Plumbing, Heating & Electrical
    “It offers online booking for gas and oil boiler services and publishes the service prices.”
  2. #2
    Stibbons Gas
    “It provides an online booking option and lists boiler servicing among its services.”
  3. #3
    AK Plumbing & Heating
    “It serves Norwich and Norfolk and provides a callback request option, though I could not verify an online service booking calendar.”

Considered and passed

  • Passed
    A.B. Dack & Sons Ltd
    “It offers boiler servicing and contact by form or phone, but I did not find an online booking option.”
  • Passed
    Norwich Heating Services
    “Its site offers a repair booking link and servicing, but I did not verify a service booking calendar.”

Question 6 of 6

“Which heating engineer in Norfolk shows fixed prices, so I know the cost upfront?”

Picked

  1. First
    AK Plumbing & Heating
    “It displays an £85 Norwich emergency call-out charge and says the repair price is given before work begins.”
  2. #2
    Stibbons Gas
    “It says it provides a transparent, fixed-price repair quote before work starts.”
  3. #3
    Macbrook Gas
    “It advertises fixed-price boiler installation quotes online and says the price shown includes boiler, labour and parts.”

Considered and passed

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