What the assistant said
Its own sentence for each question, verbatim.
Passed
“My boiler's stopped working. Who can fix it this week in Kent?”
“Its repair page describes same-day repairs, but the site also states that the business is closed and directs emergency customers elsewhere.”
Passed
“Who's the best heating engineer in Kent?”
“Although its site describes an owner-operated service and 95-plus Google reviews, it currently says the business is closed.”
Passed
“I need a new boiler fitted in Kent. Who should I get quotes from, and roughly what will it cost?”
“Its site has boiler pricing information, but it says the business is closed.”
Passed
“No heating or hot water, can someone come out today? I'm in Kent”
“Its site asks emergency customers to use another heating engineer because the business is closed.”
Passed
“I want my boiler serviced before winter in Kent. Who can I book online?”
“Its site has an online booking link, but the business currently says it is closed and is only planning limited return visits.”
Passed
“Which heating engineer in Kent shows fixed prices, so I know the cost upfront?”
“It publishes repair pricing and fixed-price claims, but the business currently says it is closed.”
Who it picked instead
The company the assistant picked most often in Kent.
HeatCool
Picked first in 5 of 6, picked in 6 of 6 · 5 stars on Google from 31 reviews
“Same-day boiler repair callouts are available subject to capacity. Like-for-like combi boiler replacements typically cost £1,800–£3,500 fully installed, with free fixed-price surveys. Annual boiler servicing starts from £80. The site says HeatCool is run by Alex and that customers speak directly to the engineer.”
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