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HVAC city tests · UK · one AI assistant's answers, September 2026

Who an AI assistant picked for HVAC in Kent, uk

HeatCool was picked in all 6 answers and ranked first in 5; Boilers 24-7 was also shortlisted several times. The Maps search returned an irrelevant Liverpool result, so Maps evidence could not be used.

Who came up in Kent

Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-29.

CompanyPicked firstPicked
HeatCoolheatcool.uk5 of 66 of 6
Boilers 24-7boilers24-7.com1 of 65 of 6
South East HVACsoutheasthvac.uk0 of 61 of 6

Question 1 of 6

“My boiler's stopped working. Who can fix it this week in Kent?”

Picked

  1. First
    HeatCool
    “Its Sevenoaks repair page states that same-day callouts may be available, subject to capacity, and gives a direct number for urgent repairs.”
  2. #2
    Boilers 24-7
    “It covers West Kent and says it aims to attend within three hours and try to restore service the same day.”

Considered and passed

  • Passed
    Thames Boilers
    “Its repair page describes same-day repairs, but the site also states that the business is closed and directs emergency customers elsewhere.”

Question 2 of 6

“Who's the best heating engineer in Kent?”

Picked

  1. First
    HeatCool
    “It publishes Gas Safe credentials, a local coverage list, upfront pricing claims and Google review figures on its site.”
  2. #2
    Boilers 24-7
    “It lists gas and oil boiler services, Gas Safe and OFTEC registration details, and customer testimonials.”

Considered and passed

  • Passed
    Thames Boilers
    “Although its site describes an owner-operated service and 95-plus Google reviews, it currently says the business is closed.”

Question 3 of 6

“I need a new boiler fitted in Kent. Who should I get quotes from, and roughly what will it cost?”

Picked

  1. First
    HeatCool
    “It publishes a like-for-like combi replacement range and offers free fixed-price surveys.”
  2. #2
    Boilers 24-7
    “It advertises new boiler installation across Kent and says it provides transparent quotes.”

Considered and passed

  • Passed
    Thames Boilers
    “Its site has boiler pricing information, but it says the business is closed.”

Question 4 of 6

“No heating or hot water, can someone come out today? I'm in Kent”

Picked

  1. First
    HeatCool
    “It advertises same-day emergency boiler callouts in Sevenoaks, subject to capacity.”
  2. #2
    South East HVAC
    “It publishes an emergency response process and a typical weekday response time for its stated core coverage area.”

Considered and passed

  • Passed
    Thames Boilers
    “Its site asks emergency customers to use another heating engineer because the business is closed.”

Question 5 of 6

“I want my boiler serviced before winter in Kent. Who can I book online?”

Picked

  1. First
    Boilers 24-7
    “Its site provides a Book Now form and advertises boiler servicing across its Kent service area.”
  2. #2
    HeatCool
    “It publishes service information and an enquiry form, though I could not verify direct online appointment booking.”

Considered and passed

  • Passed
    Thames Boilers
    “Its site has an online booking link, but the business currently says it is closed and is only planning limited return visits.”

Question 6 of 6

“Which heating engineer in Kent shows fixed prices, so I know the cost upfront?”

Picked

  1. First
    HeatCool
    “It publishes starting prices for servicing and installation and says it gives the full price before work starts.”
  2. #2
    Boilers 24-7
    “It says its repair engineers provide a detailed cost breakdown before work and advertises transparent pricing.”

Considered and passed

  • Passed
    Thames Boilers
    “It publishes repair pricing and fixed-price claims, but the business currently says it is closed.”

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