What the assistant said
Its own sentence for each question, verbatim.
Picked first
“My boiler's stopped working. Who can fix it this week in Derby?”
“It serves Derby boiler breakdowns, lets customers request a repair online and publishes its labour rates and 12-month workmanship guarantee.”
Picked first
“Who's the best heating engineer in Derby?”
“Its site describes a family-run Derby boiler specialist with Gas Safe and Worcester accreditation, published repair terms and 4.9 from 355 Google reviews.”
Picked first
“I want my boiler serviced before winter in Derby. Who can I book online?”
“It offers online service booking, lists its standard service price at £83 including VAT and advises booking before winter.”
Picked first
“Which heating engineer in Derby shows fixed prices, so I know the cost upfront?”
“It publishes specific boiler repair labour rates and a standard service price on its website.”
Passed
“I need a new boiler fitted in Derby. Who should I get quotes from, and roughly what will it cost?”
“It says it does not install boilers and instead recommends an ex-colleague for installation.”
Passed
“No heating or hot water, can someone come out today? I'm in Derby”
“It offers boiler repairs and online requests but does not publish a same-day or 24/7 response promise.”
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