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HVAC city tests · UK · one AI assistant's answers, September 2026

Who an AI assistant picked for HVAC in Derby, uk

In 6 questions, The Boiler Service Company was picked 5 times and first 4 times.

Who came up in Derby

Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-29.

CompanyPicked firstPicked
The Boiler Service Companytheboilerservicecompany.co.uk4 of 64 of 6
S. O’Brien Heating Solutionssobrienheating.com1 of 64 of 6
MB Heating & Plumbing Ltdmbheatingandplumbing.co.uk1 of 62 of 6
East Midlands Gaseastmidlandsgas.com0 of 62 of 6
Plumbcareplumbcare.com0 of 61 of 6

Question 1 of 6

“My boiler's stopped working. Who can fix it this week in Derby?”

Picked

  1. First
    The Boiler Service Company
    “It serves Derby boiler breakdowns, lets customers request a repair online and publishes its labour rates and 12-month workmanship guarantee.”
  2. #2
    MB Heating & Plumbing Ltd
    “It advertises same-day emergency heating call-outs across Derby, usually attending urgent issues within a few hours during its 6am–10pm working hours.”

Considered and passed

  • Passed
    Plumbcare
    “It advertises 24/7 coverage and aims for same-day attendance, but says it is based in Yorkshire and serves Derby from there.”
  • Passed
    Derby Boiler Repairs
    “It advertises same-day 24/7 repairs, but I could not verify the operator or its claimed Gas Safe status from an authoritative source.”

Question 2 of 6

“Who's the best heating engineer in Derby?”

Picked

  1. First
    The Boiler Service Company
    “Its site describes a family-run Derby boiler specialist with Gas Safe and Worcester accreditation, published repair terms and 4.9 from 355 Google reviews.”
  2. #2
    S. O’Brien Heating Solutions
    “It offers residential boiler installation, servicing and repairs in Derby and reports hundreds of Google and Trustpilot reviews.”

Considered and passed

  • Passed
    MB Heating & Plumbing Ltd
    “It presents strong local emergency credentials and 100-plus five-star Google reviews, but its site gives less detail on boiler servicing and pricing.”
  • Passed
    East Midlands Gas
    “It covers Derby boiler installation, repairs and servicing, but the reviewed pages did not show a review count or a clearly verifiable company profile.”

Question 3 of 6

“I need a new boiler fitted in Derby. Who should I get quotes from, and roughly what will it cost?”

Picked

  1. First
    S. O’Brien Heating Solutions
    “It installs gas and LPG boilers across Derbyshire and offers an online quote tool based on the existing system and home.”
  2. #2
    East Midlands Gas
    “It advertises fixed-price boiler installations and a free instant online quote for Derby customers.”

Considered and passed

  • Passed
    The Boiler Service Company
    “It says it does not install boilers and instead recommends an ex-colleague for installation.”
  • Passed
    M3Boilers
    “It offers fixed-price installation and a free survey, but I found less Derby-specific review evidence than for the two selected firms.”

Question 4 of 6

“No heating or hot water, can someone come out today? I'm in Derby”

Picked

  1. First
    MB Heating & Plumbing Ltd
    “It is based in Derby and advertises same-day emergency heating call-outs, usually within a few hours during 6am–10pm working hours.”
  2. #2
    Plumbcare
    “It advertises 24/7 boiler repair cover in Derby, no call-out fee and a same-day attendance aim.”

Considered and passed

  • Passed
    The Boiler Service Company
    “It offers boiler repairs and online requests but does not publish a same-day or 24/7 response promise.”
  • Passed
    East Midlands Gas
    “It says same-day attendance is aimed for where possible, but does not state a 24/7 service.”

Question 5 of 6

“I want my boiler serviced before winter in Derby. Who can I book online?”

Picked

  1. First
    The Boiler Service Company
    “It offers online service booking, lists its standard service price at £83 including VAT and advises booking before winter.”
  2. #2
    S. O’Brien Heating Solutions
    “It provides an online route to book boiler servicing and serves homes across Derby.”

Considered and passed

  • Passed
    Central Gas Safety
    “It clearly publishes an £80 fixed service price and online request form, but the pages I reviewed did not show an appointment calendar.”
  • Passed
    East Midlands Gas
    “It offers a service request and fixed-price servicing, but not a clear online appointment booking calendar on the reviewed page.”

Question 6 of 6

“Which heating engineer in Derby shows fixed prices, so I know the cost upfront?”

Picked

  1. First
    The Boiler Service Company
    “It publishes specific boiler repair labour rates and a standard service price on its website.”
  2. #2
    S. O’Brien Heating Solutions
    “It offers an instant online boiler installation quote based on the home and existing setup.”
  3. #3
    East Midlands Gas
    “It advertises fixed-price installation and servicing offers, with an online quote tool.”

Considered and passed

  • Passed
    Central Gas Safety
    “It shows fixed prices for servicing and gas safety checks, but I did not find comparable boiler repair rates on the reviewed pages.”
  • Passed
    MB Heating & Plumbing Ltd
    “It says customers are told costs before work starts but does not publish specific rates.”

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