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HVAC city tests · UK · one AI assistant's answers, September 2026

Who an AI assistant picked for HVAC in Basingstoke, uk

Across six questions, SFB Heating and Cooling was picked first in five and Mark Smith Plumbing and Heating was picked first once; SFB appeared in five answers overall.

Who came up in Basingstoke

Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-29.

CompanyPicked firstPicked
SFB Heating and Coolingsfbheatingandcooling.co.uk4 of 66 of 6
Mark Smith Plumbing and Heatingmarksmithplumbing.co.uk2 of 64 of 6
Basingstoke Boiler Repairbasingstokeboilerrepair.co.uk0 of 63 of 6
PlusHeatplusheat.co.uk0 of 61 of 6

Question 1 of 6

“My boiler's stopped working. Who can fix it this week in Basingstoke?”

Picked

  1. First
    SFB Heating and Cooling
    “It describes domestic boiler fault diagnosis and repair, out-of-hours emergency call-outs and a clear hourly rate.”
  2. #2
    Mark Smith Plumbing and Heating
    “It offers boiler repairs and serves Basingstoke from a family-run business established in 1971.”

Considered and passed

  • Passed
    Basingstoke Boiler Repair
    “Its site advertises same-day or next-day appointments, but the available site information gives less detail about the named engineer and credentials than SFB.”
  • Passed
    Martin's Heating Services
    “It offers emergency breakdown repairs locally, but does not state a specific current-week response time.”

Question 2 of 6

“Who's the best heating engineer in Basingstoke?”

Picked

  1. First
    Mark Smith Plumbing and Heating
    “It is a family-run Basingstoke-area business established in 1971, with Checkatrade listing 9.56/10 from 894 reviews.”
  2. #2
    SFB Heating and Cooling
    “It publishes its Gas Safe registration, fixed-quote approach, guarantee and the owner-engineer's experience.”

Considered and passed

  • Passed
    Basingstoke Boiler Repair
    “Its site makes broad service and response claims, but the evidence reviewed did not establish a comparable named local track record.”
  • Passed
    Martin's Heating Services
    “It is a local domestic heating specialist, but the reviewed pages provide fewer independent review and credential details.”

Question 3 of 6

“I need a new boiler fitted in Basingstoke. Who should I get quotes from, and roughly what will it cost?”

Picked

  1. First
    SFB Heating and Cooling
    “It publishes a boiler installation starting price and offers a free survey with a written price fixed once issued.”
  2. #2
    Basingstoke Boiler Repair
    “It publishes typical combi and system boiler installation ranges and says it provides a written quote before work.”
  3. #3
    Mark Smith Plumbing and Heating
    “It offers boiler installations locally and has a long-established family-run business and broad heating services.”

Considered and passed

  • Passed
    Martin's Heating Services
    “It installs domestic gas appliances, but the pages reviewed do not publish boiler installation pricing.”

Question 4 of 6

“No heating or hot water, can someone come out today? I'm in Basingstoke”

Picked

  1. First
    SFB Heating and Cooling
    “It specifically offers out-of-hours attendance for no heating and no hot water and explains how to contact the engineer directly.”
  2. #2
    Basingstoke Boiler Repair
    “It advertises same-day emergency boiler response across Basingstoke and asks customers to call for availability.”

Considered and passed

  • Passed
    Martin's Heating Services
    “It says most of its work is emergency breakdown repairs, but does not state same-day response availability.”
  • Passed
    Mark Smith Plumbing and Heating
    “It offers boiler repairs, but the reviewed pages do not make a same-day or emergency attendance claim.”

Question 5 of 6

“I want my boiler serviced before winter in Basingstoke. Who can I book online?”

Picked

  1. First
    Mark Smith Plumbing and Heating
    “Its service appointment page lets customers select an available date and time online without calling.”
  2. #2
    SFB Heating and Cooling
    “It offers annual boiler servicing and an online enquiry form, alongside direct phone booking.”
  3. #3
    PlusHeat
    “It advertises online boiler service booking in under a minute through its service plan page.”

Considered and passed

  • Passed
    Martin's Heating Services
    “It offers annual servicing, but the reviewed site directs customers to contact the engineer rather than book a time online.”

Question 6 of 6

“Which heating engineer in Basingstoke shows fixed prices, so I know the cost upfront?”

Picked

  1. First
    SFB Heating and Cooling
    “It publishes starting and hourly prices and says written quotes are fixed once given.”
  2. #2
    Basingstoke Boiler Repair
    “It publishes typical boiler installation ranges and says customers receive a written quote before work starts.”

Considered and passed

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