What the assistant said
Its own sentence for each question, verbatim.
Passed
“I need a new boiler fitted in Barnard Castle. Who should I get quotes from, and roughly what will it cost?”
“It serves Barnard Castle and advertises free quotes and extended guarantees, but the evidence I read was less locally specific.”
Who it picked instead
The company the assistant picked most often in Barnard Castle.
Able Group
Picked first in 3 of 6, picked in 4 of 6
“Advertises 24/7 emergency heating cover in Barnard Castle and a 30–90 minute response target. Lists £98 per half hour plus VAT for boiler installation, subject to a site survey, and reports a £3,672 local average installation price over the preceding 12 months. Says it has no call-out charges and offers free quotations.”
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