Who came up in Barnard Castle
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-29.
| Company | Picked first | Picked |
|---|---|---|
| Able Groupable-group.co.uk | 3 of 6 | 4 of 6 |
| Blackwell Heating & Plumbing Ltdblackwellheating.co.uk | 2 of 6 | 2 of 6 |
| Checkatrade Expresscheckatrade.com | 1 of 6 | 2 of 6 |
| Old School Plumbing Limitedoldschoolplumbing.co.uk | 0 of 6 | 2 of 6 |
| Scott Brothers Heating Ltdscottbrothersheating.co.uk | 0 of 6 | 2 of 6 |
| MAC Heating Services Ltdmacheating.co.uk | 0 of 6 | 1 of 6 |
| N Woods Heating & Plumbing | 0 of 6 | 1 of 6 |
Question 1 of 6
“My boiler's stopped working. Who can fix it this week in Barnard Castle?”
Picked
- FirstAble Group
“It advertises round-the-clock emergency heating cover in Barnard Castle with a stated 30–90 minute response target.”
- #2Old School Plumbing Limited
“It serves Barnard Castle and Teesdale for boiler repairs, and a customer review describes an engineer attending within an hour.”
- #3Scott Brothers Heating Ltd
“It covers Barnard Castle for boiler installation, service and repair and advertises 24/7 emergency call-outs.”
Considered and passed
- PassedEmergency Plumbing, Heating & Gas (EPHG Ltd)
“A directory listing advertises 24/7 urgent repairs, but I could not verify its own service page in this search.”
- PassedBlackwell Heating & Plumbing Ltd
“It provides boiler repairs and services in the wider area, but the pages I read did not state an emergency response time.”
Question 2 of 6
“Who's the best heating engineer in Barnard Castle?”
Picked
- FirstBlackwell Heating & Plumbing Ltd
“Checkatrade lists it as operating in Barnard Castle with 10/10 from 442 reviews, and its own site describes heating services across the wider area.”
- #2N Woods Heating & Plumbing
“Checkatrade lists it as operating in Barnard Castle with 10/10 from 302 reviews and boiler servicing and repair among its skills.”
- #3Old School Plumbing Limited
“It identifies itself as a family firm serving Barnard Castle and Teesdale and says it has provided domestic plumbing and heating services since 2003.”
Considered and passed
- PassedStuart Tolley Plumbing and Heating
“Checkatrade lists it as operating in Barnard Castle with strong reviews, but fewer reviews than Blackwell and N Woods in the results I read.”
- PassedMAC Heating Services Ltd
“It covers Barnard Castle and offers domestic heating, but the pages I read did not provide comparable review figures.”
Question 3 of 6
“I need a new boiler fitted in Barnard Castle. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstBlackwell Heating & Plumbing Ltd
“It offers free estimates, installs gas, LPG and oil boilers, and states up to a 10-year warranty on selected Worcester Bosch models.”
- #2MAC Heating Services Ltd
“It covers Barnard Castle, offers free quotes and says selected Worcester Bosch installations can carry guarantees up to 12 years.”
- #3Able Group
“Its Barnard Castle installation page lists a recent local average of £3,672 and explains that the final price is subject to a site survey.”
Considered and passed
- PassedOld School Plumbing Limited
“It offers local boiler installations and free estimates, but its site does not publish an example installation price or named boiler guarantee.”
- PassedK.H. Heating
“It serves Barnard Castle and advertises free quotes and extended guarantees, but the evidence I read was less locally specific.”
Question 4 of 6
“No heating or hot water, can someone come out today? I'm in Barnard Castle”
Picked
- FirstAble Group
“It explicitly advertises 24/7 emergency heating service for Barnard Castle and a 30–90 minute response target.”
- #2Scott Brothers Heating Ltd
“It advertises 24/7 boiler emergency call-outs and lists Barnard Castle in its coverage area.”
Considered and passed
- PassedOld School Plumbing Limited
“It handles boiler breakdowns and emergencies locally, but its site does not promise same-day or 24/7 attendance.”
- PassedBlackwell Heating & Plumbing Ltd
“It lists boiler repairs, but its own pages do not state a response time for urgent calls.”
Question 5 of 6
“I want my boiler serviced before winter in Barnard Castle. Who can I book online?”
Picked
- FirstCheckatrade Express
“Its Barnard Castle search page shows instant online boiler service booking at £99.”
Considered and passed
- PassedMAC Heating Services Ltd
“It arranges a convenient boiler service appointment, but its service page directs customers to call or enquire rather than book a time slot online.”
- PassedBlackwell Heating & Plumbing Ltd
“Its site offers a callback request form for booking enquiries rather than a self-serve online appointment.”
Question 6 of 6
“Which heating engineer in Barnard Castle shows fixed prices, so I know the cost upfront?”
Picked
- FirstAble Group
“It publishes a local installation average and an hourly starting rate, while clearly stating that installation pricing is subject to a site survey.”
- #2Checkatrade Express
“It displays fixed online prices for a boiler service and gas safety certificate in its Barnard Castle results.”
Considered and passed
- PassedMAC Heating Services Ltd
“It describes its servicing prices as competitive but does not publish a specific price on the service page.”
- PassedBlackwell Heating & Plumbing Ltd
“It offers free estimates but does not show a service or installation price on the pages I read.”
- PassedOld School Plumbing Limited
“It describes its pricing as transparent and competitive but does not display a price list.”
Want to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report