What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“My furnace won't turn on. Who can fix it this week in Decatur, Illinois?”
“Design-Air advertises 24/7 emergency service and furnace repair in Decatur.”
Picked #2
“Who is the best heating and air company in Decatur, Illinois?”
“It offers local residential furnace and air-conditioning service and installation.”
Picked #2
“I need a new furnace or heat pump installed in Decatur, Illinois. Who should I get quotes from, and roughly what will it cost?”
“It offers furnace installation and residential HVAC replacement in Decatur.”
Picked #2
“My AC isn't working, can someone come out today? I'm in Decatur, Illinois”
“Design-Air offers local AC repair and advertises 24/7 emergency service.”
Passed
“I want my furnace serviced before winter in Decatur, Illinois. Who can I book online?”
“Its site has a service request form but does not show an online appointment calendar.”
Passed
“Which heating company in Decatur, Illinois has upfront pricing, so I know the cost before they come?”
“It provides an estimate after a technician evaluates the system rather than publishing fixed prices upfront.”
Who it picked instead
The company the assistant picked most often in Decatur.
Tica, Inc. Heating and Cooling
Picked first in 6 of 6, picked in 6 of 6 · 4.3 stars on Google from 75 reviews
“Tica describes same-day service, 24-hour emergency repairs, seasonal maintenance, online appointment requests, and equipment installation.”
What would change it
Where the assistant found the answer on another site and not on this one.
Tica says it offers same-day service; Design-Air describes after-hours emergency furnace repairs but does not make a same-day service commitment.
https://www.ticainc.com/services/heating/furnace-repairTica describes seasonal maintenance and an online appointment request; Design-Air provides a service request form and says to call or complete it for standard maintenance, without a visible appointment calendar.
https://www.ticainc.com/services/maintenance-plansDesign-Air offers free replacement estimates but no fixed service prices; Tica explains that customers receive a repair estimate before deciding on work.
https://www.ticainc.com/services
Pages the assistant read
What it opened on this company's own site before answering.
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