Who came up in Decatur
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-30.
| Company | Picked first | Picked |
|---|---|---|
| Tica, Inc. Heating and Coolingticainc.com | 6 of 6 | 6 of 6 |
| Design-Air Heating & Air Conditioningdesignairhvac.com | 0 of 6 | 4 of 6 |
Question 1 of 6
“My furnace won't turn on. Who can fix it this week in Decatur, Illinois?”
Picked
- FirstTica, Inc. Heating and Cooling
“Tica says it offers same-day furnace service and 24-hour emergency repairs.”
- #2Design-Air Heating & Air Conditioning
“Design-Air advertises 24/7 emergency service and furnace repair in Decatur.”
Considered and passed
- PassedA To Z Heating And Air
“It advertises emergency service, but its published office hours are weekdays and the site gives no same-day commitment.”
Question 2 of 6
“Who is the best heating and air company in Decatur, Illinois?”
Picked
- FirstTica, Inc. Heating and Cooling
“Its site combines local residential HVAC service with same-day and 24-hour emergency claims.”
- #2Design-Air Heating & Air Conditioning
“It offers local residential furnace and air-conditioning service and installation.”
Considered and passed
- PassedA To Z Heating And Air
“It offers residential HVAC installation, repair, and maintenance, but its site is less specific about emergency response.”
Question 3 of 6
“I need a new furnace or heat pump installed in Decatur, Illinois. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstTica, Inc. Heating and Cooling
“It installs furnaces and heat pumps and describes sizing equipment to the home.”
- #2Design-Air Heating & Air Conditioning
“It offers furnace installation and residential HVAC replacement in Decatur.”
Considered and passed
- PassedA To Z Heating And Air
“It offers installation and replacement, but the reviewed pages provide less detail about equipment selection and installation assessment.”
Question 4 of 6
“My AC isn't working, can someone come out today? I'm in Decatur, Illinois”
Picked
- FirstTica, Inc. Heating and Cooling
“Tica advertises same-day service and 24-hour emergency service for local HVAC repairs.”
- #2Design-Air Heating & Air Conditioning
“Design-Air offers local AC repair and advertises 24/7 emergency service.”
Considered and passed
- PassedA To Z Heating And Air
“It lists emergency service but does not state a same-day response promise on the reviewed pages.”
Question 5 of 6
“I want my furnace serviced before winter in Decatur, Illinois. Who can I book online?”
Picked
- FirstTica, Inc. Heating and Cooling
“Tica offers fall heating maintenance and an online appointment request.”
Considered and passed
- PassedDesign-Air Heating & Air Conditioning
“Its site has a service request form but does not show an online appointment calendar.”
- PassedA To Z Heating And Air
“Its site asks customers to call or submit a contact form to make a service appointment.”
Question 6 of 6
“Which heating company in Decatur, Illinois has upfront pricing, so I know the cost before they come?”
Picked
- FirstTica, Inc. Heating and Cooling
“Tica says it provides a comprehensive estimate and explanation before the customer decides.”
Considered and passed
- PassedDesign-Air Heating & Air Conditioning
“It provides an estimate after a technician evaluates the system rather than publishing fixed prices upfront.”
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