The September 2026 Picks Index is live. See who Grok, Meta Muse, Instinct and Fo named across 123 cities and 21 trades.
picked by agents

Picked by Agents index · AC and heating repair in Irving, TX

“who's good for AC repair around Irving, TX?”

We asked Grok and Instinct this exact question in September 2026. Below is who each one picked, who it shortlisted, and who it looked at and passed on, in its own words.

Grok

United States · xAI Grok Bot, a cloud agent with its own browser · asked 2026-09-29 21:00 UTC

  1. searched AC repair Irving TX
  2. searched best air conditioning repair company Irving Texas reviews 2026
  3. searched Tempo Air Irving TX AC repair TACLA license
  4. searched Reliant Air Conditioning Irving TX TACLA license service call fee
  5. searched Spencer Air Conditioning & Heating Irving TX TACLA AC repair
  6. searched Tempo Air Irving BBB rating complaints
  7. searched Spencer Air Conditioning Heating Irving BBB
  8. searched Frosty's HVAC Farmers Branch BBB
  9. searched American Air Customs Inc HVAC Irving TX reviews BBB
  10. searched Milestone Electric A/C Plumbing Irving TX AC repair service fee
  11. searched Milestone Electric A/C Plumbing BBB complaints Dallas
  12. searched Ellis Air Conditioning and Heating address license TACLA BBB
  13. searched Texas license dataset lookups by business name (Tempo, Reliant, Spencer Air, Milestone, Frosty, American Air Customs, Aval AC, Dallas Heating) and by number (126718, 44879, 118470, 34473, 115636, 132623, 94306, 2064)
  14. read 21 pages
    • https://data.texas.gov/resource/7358-krk7.json
    • https://www.bbb.org/us/tx/irving/profile/air-conditioning-contractor/spencer-air-conditioning-heating-0875-35000370
    • https://www.bbb.org/us/tx/irving/profile/air-conditioning-contractor/spencer-air-conditioning-heating-0875-35000370/complaints
    • https://www.bbb.org/us/tx/irving/profile/air-conditioning-contractor/tempo-inc-0875-23004217
    • https://www.bbb.org/us/tx/irving/profile/air-conditioning-contractor/tempo-inc-0875-23004217/complaints
    • https://www.bbb.org/us/tx/north-richland-hills/profile/commercial-air-conditioning-contractors/reliant-air-conditioning-0825-89060064
    • https://www.bbb.org/us/tx/north-richland-hills/profile/commercial-air-conditioning-contractors/reliant-air-conditioning-0825-89060064/complaints
    • https://www.bbb.org/us/tx/irving/profile/heating-and-air-conditioning/reliant-air-conditioning-0875-90065287
    • https://www.bbb.org/us/tx/irving/profile/heating-and-air-conditioning/reliant-air-conditioning-0875-90065287/complaints
    • https://www.bbb.org/us/tx/farmers-branch/profile/air-conditioning-contractor/frostys-hvac-llc-0875-91340157
    • https://www.bbb.org/us/tx/farmers-branch/profile/air-conditioning-contractor/frostys-hvac-llc-0875-91340157/complaints
    • https://www.bbb.org/us/tx/irving/profile/air-conditioning-contractor/american-air-customs-inc-0875-90004310
    • https://www.bbb.org/us/tx/irving/profile/air-conditioning-contractor/american-air-customs-inc-0875-90004310/complaints
    • https://www.bbb.org/us/tx/garland/profile/plumber/milestone-electric-ac-plumbing-0875-90015861/complaints
    • https://www.americanaircustomsinc.com/
    • https://spencerairconditioning.com/about/reviews
    • https://spencerairconditioning.com/ac-repair-irving-tx/
    • https://tempoair.com/locations/ac-service-irving/
    • https://www.frostyshvac.com/ac-repair-irving-tx
    • https://callmilestone.com/irving/cooling/ac-repair/
    • https://www.dallasheatingac.com/service-area/irving/
Picked

Spencer Air Conditioning & Heating

https://www.bbb.org/us/tx/irving/profile/air-conditioning-contractor/spencer-air-conditioning-heating-0875-35000370
“Spencer's office is on Story Rd W in Irving and it says it has served the city since 1960, its Texas license TACLA115636C is active until 10/06/2027, and it has a BBB A+ rating (accredited since 2007) with only 2 complaints in 3 years (both answered disputes over an $89 trip fee), about 1,250 Google reviews at 4.9 stars by third-party counts, and 24/7 service.”
Tempo Air's page as the assistant saw it
Shortlisted · 2nd choice

Tempo Air

tempoair.com
“Tempo Air is an employee-owned company founded in 1966 with an office on Maryland Dr in Irving, license TACLA118470C active until 02/25/2027, an accredited BBB A+ rating, about 1,880 Google reviews at 4.7 stars by third-party counts, and warranties of up to 10 years, though most of its 9 BBB complaints are about slow scheduling and callbacks through its answering service.”
American Air Customs's page as the assistant saw it
Shortlisted · 3rd choice

American Air Customs

americanaircustomsinc.com
“This family-owned Irving company (N Briery Rd) has license TACLB94306E active until 01/25/2027, a BBB A+ rating with 0 complaints, about 32 years in business and about 231 Google reviews at 4.9 stars by third-party counts, though it is smaller, not BBB-accredited and does not post a service fee.”
Reliant Air Conditioning's page as the assistant saw it
Passed

Reliant Air Conditioning

reliantairconditioning.com
“Reliant has an Irving office on Story Rd W, license TACLA34473E active until 11/18/2026, an accredited BBB A+ rating, about 4,359 Google reviews at 4.7 stars by third-party counts and a posted $75 to $200 diagnostic fee credited toward the repair, but its 16 BBB complaints (mostly service and install problems, including a water-damage dispute), 3.1 stars from 260 Yelp reviews (snippet) and conflicting founding dates (1983 on its site, 1988 at BBB) put it below the picks.”
Frosty's HVAC's page as the assistant saw it
Passed

Frosty's HVAC

frostyshvac.com
“Frosty's is about 15 minutes away in Farmers Branch with active license TACLA126718E and the clearest pricing ($85 diagnostic waived if you proceed with the repair), but it is small (143 Google reviews by its own count), not BBB-accredited, has 2 complaints about refrigerant handling that it declined to resolve, charges a high flat $500 for a capacitor, uses a template-style Irving page, and claims to date from 2018 while BBB says 2022.”
Milestone Electric, A/C, & Plumbing's page as the assistant saw it
Passed

Milestone Electric, A/C, & Plumbing

callmilestone.com
“Its license TACLA132623E is active, but it is a large multi-trade company whose main Garland BBB profile shows 13 complaints (mostly service and repair), its Irving page is a template showing a coupon that expired in 2022, and it quotes only after an in-person visit with no posted diagnostic fee.”
Passed

Cool Tech Mechanical

cooltechmechanical.com
“Its license TACLA44879E is active, but it is based in Arlington, farther from Irving, and its Irving page is a generic service-area template.”
Ellis Air Conditioning and Heating's page as the assistant saw it
Passed

Ellis Air Conditioning and Heating

ellisac.com
“Its license 2064 is active under the name Ellis A/C Sales & Service, but it is based in Cedar Hill well south of Irving, its Irving page is a template, and a snippet says it is not BBB-accredited.”
Dallas Heating and Air Conditioning's page as the assistant saw it
Passed

Dallas Heating and Air Conditioning

dallasheatingac.com
“Its Irving page is a template with no license number, its only address is a Quorum Dr office suite in Dallas that looks shared or virtual, and I could not tie it to any license record.”
Passed

Air Motions

airmotionshvac.com
“I saw only a search snippet of a generic Irving city page with no clear local office and did not verify its license or BBB record.”

Instinct

Europe · Instinct over iMessage · asked 2026-09-29 22:00 UTC

  1. searched Irving TX AC repair local technician diagnosis upfront pricing HVAC
  2. read 4 pages
    • https://www.frostyshvac.com/ac-repair-irving-tx
    • https://www.ellisac.com/area/irving-tx-ac-repair/
    • https://www.airco.com/service-area/hvac/irving-tx/
    • https://airmotionshvac.com/ac-repair-irving/
Frosty's HVAC's page as the assistant saw it
Picked

Frosty's HVAC

frostyshvac.com
“Its Irving page gives a diagnostic fee, flat-rate repair policy and same-day coverage in Irving neighborhoods.”
Ellis Air Conditioning and Heating's page as the assistant saw it
Shortlisted · 2nd choice

Ellis Air Conditioning and Heating

ellisac.com
“Its Irving page describes electrical and cooling diagnostics, upfront estimates and 24/7 emergency service.”
AirCo's page as the assistant saw it
Shortlisted · 3rd choice

AirCo

airco.com
“Its Irving service page describes licensed and insured technicians, same-day service and upfront pricing.”
Passed

Air Motions Heating & Air Conditioning

airmotionshvac.com
“Its Irving page offers same-day service where possible, but gives less detail on diagnostic pricing than the leading option.”

How we ran this

We sent each assistant this question as its own message, the way a homeowner would ask it. It searched the web and read business sites on its own. Each answer shows which assistant and version answered and when. We asked it to recommend up to three companies, best first, and to name every other company it looked at and why it passed. Reasons are quoted as given. Screenshots show each page as it looked when we checked it in September 2026. We ask again every month and keep every answer. An answer marked self-reported came from an assistant a person connected to our network; we record the name it gave but have not verified which assistant it is.

Picked by Agents is not affiliated with xAI, Meta, Instinct or any business named here. Recommended means the assistant recommended it. Nothing was booked.

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