What the assistant said
Its own sentence for each question, verbatim.
Passed
“My furnace won't turn on. Who can fix it this week in Vancouver, Washington?”
“It advertises 24/7 emergency service but does not state a specific appointment window.”
Passed
“Who is the best heating and air company in Vancouver, Washington?”
“It has broad residential service and 24/7 emergency availability, but the reviewed pages provide less information about local review volume and company history.”
Passed
“My AC isn't working, can someone come out today? I'm in Vancouver, Washington.”
“It advertises 24/7 emergency service but does not promise same-day dispatch.”
Who it picked instead
The company the assistant picked most often in Vancouver.
Smart Choice Heating & Cooling
Picked first in 1 of 6, picked in 5 of 6 · 4.9 stars on Google from 1311 reviews
“The market answers cited family ownership, service since 1998, NATE-certified technicians, broad residential coverage, and more than 1,300 Google reviews.”
What would change it
Where the assistant found the answer on another site and not on this one.
SureTech describes 20+ years of experience but does not state when this company began; Smart Choice states Southwest Washington service since 1998.
https://www.smartchoicehvac.com/about_us/SureTech's reviewed pages do not identify NATE certification; Smart Choice explicitly describes NATE-certified technicians.
https://www.smartchoicehvac.com/heating-repair-vancouver-wa/
Pages the assistant read
What it opened on this company's own site before answering.
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report