Who came up in Moses Lake
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-30.
| Company | Picked first | Picked |
|---|---|---|
| Basin Refrigerationbasinservice.com | 3 of 6 | 5 of 6 |
| Polhamus Heating & A/Cpolhamusheating.com | 2 of 6 | 5 of 6 |
| Home Electrical Serviceshomeelectrical.net | 1 of 6 | 1 of 6 |
| Advanced Comfort Systemsadvancedcomfortsystems.org | 0 of 6 | 5 of 6 |
| Columbia Basin Heating & Coolingcbheatingandcooling.com | 0 of 6 | 1 of 6 |
| Oasis Heating & Coolingoasisheatingcooling.com | 0 of 6 | 1 of 6 |
Question 1 of 6
“My furnace won't turn on. Who can fix it this week in Moses Lake?”
Picked
- FirstPolhamus Heating & A/C
“It serves Moses Lake, advertises 24/7 service for all brands, and features a review describing an after-hours no-heat repair.”
- #2Advanced Comfort Systems
“Its site lists furnace repair and features a customer account of getting heat restored the same day.”
- #3Basin Refrigeration
“It lists furnace repair and maintenance and offers an online service request, but does not state a current appointment window.”
Considered and passed
- PassedHochstatter Electric, Heating & Air
“Its site offers furnace repair and says to call for emergency repairs, but lists weekday business hours and does not promise a response this week.”
- PassedOasis Heating & Cooling
“Its service page lists furnace repair but provides no turnaround or emergency availability.”
Question 2 of 6
“Who is the best heating and air company in Moses Lake?”
Picked
- FirstBasin Refrigeration
“It combines service dating to 1977, residential furnace and heat-pump work, and Carrier Factory Authorized Dealer status.”
- #2Polhamus Heating & A/C
“It serves Grant County, advertises 24/7 all-brand service, and says its service technicians average more than 20 years of experience.”
- #3Advanced Comfort Systems
“It offers local residential heating and cooling service and describes itself as family owned and operated.”
Considered and passed
- PassedHochstatter Electric, Heating & Air
“Its site describes a broad HVAC offering and long service history, but provides less detail about HVAC credentials and technician experience.”
- PassedColumbia Basin Heating & Cooling
“It serves Moses Lake and says it is open 24 hours, but its site gives fewer details about residential heating credentials and service history.”
Question 3 of 6
“I need a new furnace or heat pump installed in Moses Lake. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstBasin Refrigeration
“It installs furnaces and heat pumps, describes load calculations, and is a Carrier Factory Authorized Dealer.”
- #2Polhamus Heating & A/C
“It offers residential HVAC installation, Trane Comfort Specialist service, and residential financing.”
- #3Advanced Comfort Systems
“Its local site shows furnace and heat-pump installation work and offers free estimates.”
Considered and passed
- PassedHochstatter Electric, Heating & Air
“It offers new system installation, but its site does not identify specific equipment or financing details on the pages reviewed.”
- PassedOasis Heating & Cooling
“It lists furnace and heat-pump installation but provides little detail about sizing, brands, or financing.”
Question 4 of 6
“My AC isn't working, can someone come out today? I'm in Moses Lake”
Picked
- FirstPolhamus Heating & A/C
“It advertises 24/7 service for all brands and explicitly lists Moses Lake in its service area.”
- #2Columbia Basin Heating & Cooling
“Its site lists 24-hour availability and says customers can call, text, or email at any time.”
- #3Advanced Comfort Systems
“It offers AC systems and service booking by phone or text, though it does not promise same-day availability.”
Considered and passed
- PassedHochstatter Electric, Heating & Air
“It offers cooling service but lists weekday hours and makes no same-day claim on the pages reviewed.”
- PassedOasis Heating & Cooling
“It offers AC repair but does not state hours or same-day availability on its service page.”
Question 5 of 6
“I want my furnace serviced before winter in Moses Lake. Who can I book online?”
Picked
- FirstBasin Refrigeration
“Its site offers a Schedule Now link and lists furnace maintenance.”
- #2Advanced Comfort Systems
“It lets customers select a preferred service and time before calling or texting to confirm.”
- #3Oasis Heating & Cooling
“It lists furnace maintenance and provides a quote request, though no online calendar is described.”
Considered and passed
- PassedHochstatter Electric, Heating & Air
“It accepts appointment requests through a contact form, but does not show online scheduling slots.”
- PassedPolhamus Heating & A/C
“It offers preventative maintenance, but the site directs customers to contact the company rather than showing an online booking flow.”
Question 6 of 6
“Which heating company in Moses Lake has upfront pricing, so I know the cost before they come?”
Picked
- FirstHome Electrical Services
“Its site explicitly says customers receive a price before work starts and describes upfront pricing.”
- #2Basin Refrigeration
“It offers estimates and service requests, but its site does not publish a specific upfront diagnostic or repair price.”
- #3Polhamus Heating & A/C
“It offers free estimates for installation, but does not publish upfront repair pricing.”
Considered and passed
- PassedAdvanced Comfort Systems
“It offers free estimates, but does not say on the page that repair or diagnostic pricing is provided before a visit.”
- PassedHochstatter Electric, Heating & Air
“Its site offers appointment requests and emergency contact, but the reviewed pages do not mention upfront pricing.”
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