Who came up in Orem
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-30.
| Company | Picked first | Picked |
|---|---|---|
| Authority Heating & Coolingauthorityheating.com | 3 of 6 | 5 of 6 |
| Ninja Plumbing, Heating & Airninjahvac.com | 2 of 6 | 2 of 6 |
| S.O.S. Plumbing, Heating & Coolingsosairutah.com | 1 of 6 | 4 of 6 |
| Western Heating, Air & Plumbingwesternheatingair.com | 0 of 6 | 4 of 6 |
| JP Cooling and Heatingjpcoolingandheating.com | 0 of 6 | 3 of 6 |
Question 1 of 6
“My furnace won't turn on. Who can fix it this week in Orem?”
Picked
- FirstNinja Plumbing, Heating & Air
“Its Orem page explicitly offers same-day service and a 120-minute response target during business hours.”
- #2S.O.S. Plumbing, Heating & Cooling
“Its Orem page advertises 24/7 emergency service and same-day evaluations for bookings made by 7:30 PM.”
- #3JP Cooling and Heating
“It is based in Orem and lists furnace repair, but directs customers to call during weekday business hours.”
Considered and passed
- PassedAuthority Heating & Cooling
“It offers furnace repair and 24/7 emergency service, but its site does not give a specific same-day or arrival-time promise for Orem.”
- PassedWestern Heating, Air & Plumbing
“It offers furnace repair in Orem and online scheduling, but I did not find a same-day response claim on the Orem page.”
Question 2 of 6
“Who is the best heating and air company in Orem?”
Picked
- FirstAuthority Heating & Cooling
“It serves Orem homeowners, offers broad furnace and AC services, advertises upfront pricing, and reports more than 1,174 Google reviews.”
- #2Western Heating, Air & Plumbing
“Its Orem page describes more than 30 years serving the area, upfront estimates, and a 10-year extended labor warranty.”
- #3JP Cooling and Heating
“It is locally owned in Orem and its homepage lists a 5.0 Google rating with 189 reviews.”
Considered and passed
- PassedNinja Plumbing, Heating & Air
“Its Orem page has useful same-day, response-time, and upfront-price claims, but the reviewed pages gave less verifiable information about review volume and company history than the top choices.”
- PassedS.O.S. Plumbing, Heating & Cooling
“It has a strong emergency-service offer and review count, but its Orem page covers many plumbing and other home services alongside HVAC.”
Question 3 of 6
“I need a new furnace or heat pump installed in Orem. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstAuthority Heating & Cooling
“It installs and replaces furnaces and heat pumps in Orem and offers free estimates and financing.”
- #2Western Heating, Air & Plumbing
“It installs furnaces and heat pumps in Orem and backs installations with a 10-year extended labor warranty.”
- #3JP Cooling and Heating
“It offers furnace and heat-pump replacement and says the same crew handles diagnosis, quote, and installation.”
Considered and passed
- PassedNinja Plumbing, Heating & Air
“It offers HVAC service in Orem, but the reviewed page did not establish a specific installation warranty or published installed-price range.”
Question 4 of 6
“My AC isn't working, can someone come out today? I'm in Orem”
Picked
- FirstNinja Plumbing, Heating & Air
“Its Orem page says same-day service is available in most cases and states a 120-minute response target during business hours.”
- #2S.O.S. Plumbing, Heating & Cooling
“It advertises 24/7 emergency service and same-day evaluations for bookings made by 7:30 PM.”
- #3Authority Heating & Cooling
“It offers AC repair and says an after-hours technician is on call for HVAC emergencies.”
Considered and passed
- PassedJP Cooling and Heating
“It repairs AC systems but lists weekday hours and does not claim same-day service on its homepage.”
- PassedWestern Heating, Air & Plumbing
“It offers AC repair in Orem, but the reviewed page did not specify same-day availability or emergency hours.”
Question 5 of 6
“I want my furnace serviced before winter in Orem. Who can I book online?”
Picked
- FirstAuthority Heating & Cooling
“It lists HVAC maintenance and provides an online scheduling link.”
- #2S.O.S. Plumbing, Heating & Cooling
“Its Orem service page lists furnace maintenance and tune-ups and links to online booking.”
- #3Western Heating, Air & Plumbing
“It offers online scheduling and says a fall inspection prepares heating systems for winter.”
Considered and passed
- PassedJP Cooling and Heating
“It offers seasonal tune-ups but says to call to get on the schedule, with no online booking link on the homepage.”
- PassedNinja Plumbing, Heating & Air
“It links to online booking and a furnace tune-up, but its Orem page gives more detail about its emergency response than its maintenance offering.”
Question 6 of 6
“Which heating company in Orem has upfront pricing, so I know the cost before they come?”
Picked
- FirstS.O.S. Plumbing, Heating & Cooling
“Its Orem page explicitly promises upfront pricing and links to a pricing guide.”
- #2Authority Heating & Cooling
“It says customers will know the cost before work starts and advertises transparent pricing.”
- #3Western Heating, Air & Plumbing
“It says technicians provide an upfront estimate after inspecting the system and before work begins.”
Considered and passed
- PassedNinja Plumbing, Heating & Air
“It claims upfront pricing but did not provide the same Orem-page link to a pricing guide that S.O.S. provides.”
- PassedJP Cooling and Heating
“Its homepage says the crew provides a quote, but does not state upfront pricing or publish a pricing guide.”
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