What the assistant said
Its own sentence for each question, verbatim.
Passed
“No heating or hot water, can someone come out today? I'm in Westbury”
“It advertises 24-hour phone lines and rapid response in Westbury, but is a national provider rather than a clearly local independent firm.”
Passed
“Which heating engineer in Westbury shows fixed prices, so I know the cost upfront?”
“It displays a starting boiler-service price subject to a site survey, rather than a single fixed price for every job.”
Who it picked instead
The company the assistant picked most often in Westbury.
Smiths Heating Solutions
Picked first in 4 of 6, picked in 5 of 6 · 5 stars on Google from 145 reviews
“The site reports 145 five-star Google reviews and describes Logan Smith’s 16 years of British Gas service and breakdown experience. It publishes a rate card, including £100 plus VAT for an annual gas boiler service and £95 plus VAT for a breakdown diagnostic visit. The site says it is based in Westbury and covers the surrounding West Wiltshire area.”
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