What the assistant said
Its own sentence for each question, verbatim.
Picked #3
“Who's the best heating engineer in West Malling?”
“It is based in West Malling and says its engineers have over 40 years’ experience designing central-heating systems.”
Passed
“My boiler's stopped working. Who can fix it this week in West Malling?”
“It offers boiler fault finding and is based in West Malling, but its site does not state a same-day or emergency repair response.”
Passed
“I need a new boiler fitted in West Malling. Who should I get quotes from, and roughly what will it cost?”
“It offers boiler installation and free quotes, but does not publish a starting installation price on the page reviewed.”
Passed
“No heating or hot water, can someone come out today? I'm in West Malling”
“It offers heating fault finding, but its site does not state a same-day or emergency call-out service.”
Passed
“I want my boiler serviced before winter in West Malling. Who can I book online?”
“It offers boiler servicing and a contact form, but does not show an online booking calendar.”
Who it picked instead
The company the assistant picked most often in West malling.
HeatCool
Picked first in 4 of 6, picked in 5 of 6 · 5 stars on Google from 31 reviews
“Same-day emergency boiler call-outs across West Malling, subject to capacity. Like-for-like combi replacements from £1,800 and system-to-combi conversions from £2,200, with written quotes before work begins. Annual boiler servicing from £80 and a 5.0 Google rating from 31 reviews.”
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