What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“Who's the best heating engineer in Waltham Abbey?”
“It has traded since 1985, has a Waltham Abbey showroom, and provides Gas Safe registered boiler and heating work.”
Picked #2
“I need a new boiler fitted in Waltham Abbey. Who should I get quotes from, and roughly what will it cost?”
“It provides local boiler installation and identifies itself as a Vaillant accredited installer.”
Passed
“My boiler's stopped working. Who can fix it this week in Waltham Abbey?”
“It offers boiler repair and breakdown work locally, but its published opening hours are weekdays 9am to 5pm and I found no same-day or emergency promise.”
Passed
“No heating or hot water, can someone come out today? I'm in Waltham Abbey”
“Its listed weekday office hours and lack of an emergency or same-day promise make today's availability unclear.”
Passed
“I want my boiler serviced before winter in Waltham Abbey. Who can I book online?”
“It offers boiler services but directs customers to contact the office and does not show online booking.”
Passed
“Which heating engineer in Waltham Abbey shows fixed prices, so I know the cost upfront?”
“It mentions competitively priced installations but I found no public fixed prices or upfront pricing promise.”
Who it picked instead
The company the assistant picked most often in Waltham abbey.
Sound Gas Services Ltd
Picked first in 6 of 6, picked in 6 of 6
“24/7 emergency call-outs, with most emergencies attended the same day and boiler repair usually diagnosed next day, same-day where possible. Fixed-price quotes before work begins; boiler service advertised from £100 plus VAT and Waltham Abbey boiler installations from £1,950 plus VAT. Based in Waltham Abbey, Gas Safe and F-Gas registered, with up to a 10-year manufacturer warranty on new boilers and a 12-month workmanship guarantee.”
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