What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“My boiler's stopped working. Who can fix it this week in Waltham Abbey?”
“It is based in Waltham Abbey and says it provides urgent boiler assistance 24/7.”
Picked #2
“No heating or hot water, can someone come out today? I'm in Waltham Abbey”
“It advertises 24/7 urgent boiler assistance and is based in Waltham Abbey.”
Picked #2
“Which heating engineer in Waltham Abbey shows fixed prices, so I know the cost upfront?”
“It says it agrees prices upfront and lists a £75 plus VAT call-out fee.”
Passed
“Who's the best heating engineer in Waltham Abbey?”
“It covers boiler repairs and installations locally and promises upfront pricing, but provides less detail on guarantees and registration evidence on the pages I read.”
Passed
“I need a new boiler fitted in Waltham Abbey. Who should I get quotes from, and roughly what will it cost?”
“It offers new gas boiler installations and says prices are agreed upfront, but I found no installation price or warranty detail.”
Who it picked instead
The company the assistant picked most often in Waltham abbey.
Sound Gas Services Ltd
Picked first in 6 of 6, picked in 6 of 6
“24/7 emergency call-outs, with most emergencies attended the same day and boiler repair usually diagnosed next day, same-day where possible. Fixed-price quotes before work begins; boiler service advertised from £100 plus VAT and Waltham Abbey boiler installations from £1,950 plus VAT. Based in Waltham Abbey, Gas Safe and F-Gas registered, with up to a 10-year manufacturer warranty on new boilers and a 12-month workmanship guarantee.”
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