What the assistant said
Its own sentence for each question, verbatim.
Passed
“My boiler's stopped working. Who can fix it this week in Tonbridge?”
“Its Tonbridge page describes a rapid response by phone but does not give a same-day promise for this specific boiler breakdown.”
Passed
“No heating or hot water, can someone come out today? I'm in Tonbridge”
“It offers round-the-clock phone response and quotes a typical arrival window, but does not clearly guarantee a same-day boiler repair.”
Passed
“Which heating engineer in Tonbridge shows fixed prices, so I know the cost upfront?”
“It displays a boiler service price from £155 plus VAT but does not show a fixed quote for a boiler repair on the page reviewed.”
Who it picked instead
The company the assistant picked most often in Tonbridge.
HeatCool
Picked first in 4 of 6, picked in 5 of 6 · 5 stars on Google from 31 reviews
“Advertises same-day boiler repair callouts in Tonbridge, subject to availability. States that it gives a fixed price before work begins and has no hidden call-out fees. Publishes Tonbridge boiler installation starting prices, including about £1,800 for a like-for-like combi replacement. Lists Gas Safe registration 938735 and 31 Google reviews with a 5.0 rating.”
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report