Who came up in St. Ives
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-29.
| Company | Picked first | Picked |
|---|---|---|
| St Ives Gas Servicesstivesgasservices.co.uk | 4 of 6 | 4 of 6 |
| Waterworx Plumbing & Heating Serviceswaterworxplumber.co.uk | 2 of 6 | 3 of 6 |
| Steve Peck & Sonstevepeckandson.co.uk | 0 of 6 | 3 of 6 |
| DSS Heating & Plumbing Ltddssheatingandplumbing.co.uk | 0 of 6 | 2 of 6 |
| White Plumbing Ltdwhiteplumbing.co.uk | 0 of 6 | 1 of 6 |
Question 1 of 6
“My boiler's stopped working. Who can fix it this week in St. Ives?”
Picked
- FirstWaterworx Plumbing & Heating Services
“It is based in St Ives, lists boiler breakdowns and repairs, and advertises a 24-hour emergency call-out service.”
- #2DSS Heating & Plumbing Ltd
“Its St Ives business advertises 24-hour emergency call-outs and boiler servicing, installation and breakdown support.”
Considered and passed
- PassedSteve Peck & Son
“Its site describes boiler repairs but does not state emergency availability or a response time.”
- PassedSt Ives Gas Services
“Its site mentions quick response and emergency repairs, but gives no specific availability or 24-hour call-out commitment.”
Question 2 of 6
“Who's the best heating engineer in St. Ives?”
Picked
- FirstSt Ives Gas Services
“It offers domestic boiler installation, servicing and urgent repairs, and advertises Gas Safe engineers and online booking with upfront service prices.”
- #2Steve Peck & Son
“It has served St Ives for decades and states that it is Gas Safe registered and a Viessmann accredited installer.”
Considered and passed
- PassedWhite Plumbing Ltd
“It is a relevant family-run local company with boiler services and Worcester accreditation, but its site provides less detail about repair diagnosis and booking.”
- PassedDSS Heating & Plumbing Ltd
“It covers a broad range of heating work and emergency call-outs, but the site gives less detail about boiler servicing and installation than the top picks.”
Question 3 of 6
“I need a new boiler fitted in St. Ives. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstSt Ives Gas Services
“Its domestic boiler page describes new installations and replacements and invites homeowners to enquire for advice.”
- #2Steve Peck & Son
“It installs central heating systems and boilers and describes itself as a Viessmann accredited installer.”
- #3White Plumbing Ltd
“It installs boilers and central heating systems, offers free quotations and says manufacturer warranties are included.”
Considered and passed
- PassedDSS Heating & Plumbing Ltd
“It installs boilers and says it provides a same-day quote after a site visit, but the other options gave clearer boiler-specific installation details.”
- PassedHamilton Plumbing & Heating
“It covers boiler replacement and installation across Cambridgeshire, though its site gives little detail about quotes or warranties.”
Question 4 of 6
“No heating or hot water, can someone come out today? I'm in St. Ives”
Picked
- FirstWaterworx Plumbing & Heating Services
“It advertises 24-hour emergency plumbing and heating call-outs and lists boiler breakdowns and repairs.”
- #2DSS Heating & Plumbing Ltd
“It is based in St Ives and advertises 24-hour emergency call-outs for plumbing and heating.”
Considered and passed
- PassedSt Ives Gas Services
“It mentions emergency repairs and quick response but states weekday office hours and does not advertise same-day attendance.”
- PassedSteve Peck & Son
“Its site gives weekday hours and no specific emergency or same-day service promise.”
Question 5 of 6
“I want my boiler serviced before winter in St. Ives. Who can I book online?”
Picked
- FirstSt Ives Gas Services
“It offers online booking, upfront service pricing at the time of booking and annual service reminders.”
- #2Waterworx Plumbing & Heating Services
“It lists boiler servicing and has a book-now link to its online booking system.”
Considered and passed
- PassedSteve Peck & Son
“It describes annual boiler servicing but directs customers to request a quote or call rather than offering online booking.”
- PassedWhite Plumbing Ltd
“It offers boiler work and contact options, but I found no online booking system on the pages reviewed.”
Question 6 of 6
“Which heating engineer in St. Ives shows fixed prices, so I know the cost upfront?”
Picked
- FirstSt Ives Gas Services
“It says online booking shows service prices inclusive of VAT before scheduling.”
- #2Steve Peck & Son
“It describes a one-off diagnostics fee followed by a fixed-price quotation for the repair.”
Considered and passed
- PassedDSS Heating & Plumbing Ltd
“It offers free no-obligation quotes, but its site does not publish fixed service prices or an online price list.”
- PassedWhite Plumbing Ltd
“It offers free quotations, but its site does not show fixed prices before a visit.”
Want to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report