What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“My boiler's stopped working. Who can fix it this week in Southend-on-sea?”
“It advertises same-day service and says callers before noon can have an engineer by 4pm.”
Picked #2
“No heating or hot water, can someone come out today? I'm in Southend-on-sea”
“It advertises same-day service and gives a call-before-noon target for an engineer visit by 4pm.”
Who it picked instead
The company the assistant picked most often in Southend-on-sea.
Gas Connect Heating
Picked first in 5 of 6, picked in 6 of 6
“Same-day emergency boiler response in Southend for no heating or hot water; Gas Safe registered engineers. Annual boiler service priced at £90 including VAT; site says there are no hidden costs. Which? Trusted Trader and recommended installer for Vaillant and Worcester Bosch boilers.”
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