What the assistant said
Its own sentence for each question, verbatim.
Passed
“My boiler's stopped working. Who can fix it this week in Sittingbourne?”
“It serves Sittingbourne and offers boiler repairs, but its site does not specify a repair response time.”
Passed
“No heating or hot water, can someone come out today? I'm in Sittingbourne”
“It covers Sittingbourne and offers boiler repairs, but I found no stated same-day or emergency response time on its site.”
Passed
“Which heating engineer in Sittingbourne shows fixed prices, so I know the cost upfront?”
“It offers free quotes, but I found no fixed prices published on its homepage.”
Who it picked instead
The company the assistant picked most often in Sittingbourne.
Swale Heating
Picked first in 2 of 6, picked in 6 of 6 · 1.6 stars on Google from 80 reviews
“Its about page states that its contact centre operates 24 hours a day, 365 days a year and can deploy an engineer at any time. Its homepage states that it repairs and maintains over 140,000 households across the South East, London and East Anglia. Its service-plan page lists a standard annual boiler service plan at £105 upfront or £8.75 per month over 12 months.”
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