Who came up in Reading
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-29.
| Company | Picked first | Picked |
|---|---|---|
| Thermotec Plumbing and Heatingthermo-tec.co.uk | 3 of 6 | 6 of 6 |
| Surefire Gas Servicessurefiregasservices.co.uk | 2 of 6 | 3 of 6 |
| Comfy Heating & Plumbingcomfyheatingandplumbing.co.uk | 1 of 6 | 2 of 6 |
| Premier Heating Solutionspremierheatingsolutions.co.uk | 0 of 6 | 3 of 6 |
Question 1 of 6
“My boiler's stopped working. Who can fix it this week in Reading?”
Picked
- FirstSurefire Gas Services
“It says it covers all of Reading, prioritises no-heat and no-hot-water breakdowns, and offers same-day attendance where possible.”
- #2Thermotec Plumbing and Heating
“It publishes a £96 fixed first-hour price and same-day emergency response where possible for its south Reading service area.”
Considered and passed
- PassedPremier Heating Solutions
“It has a clear same-day-before-3pm and fixed-price repair offer, but Surefire’s page gives broader explicit coverage across Reading; Premier’s ownership is group-owned per Companies House (https://premierheatingsolutions.co.uk/services/boilers-central-heating/boiler-repairs; https://find-and-update.company-information.service.gov.uk/company/05591229/persons-with-significant-control).”
- PassedComfy Heating & Plumbing
“It offers 24/7 emergency call-outs and aims for same-day attendance, but its page does not specify a published call-out price (https://comfyheatingandplumbing.co.uk/boiler-repairs-reading/).”
Question 2 of 6
“Who's the best heating engineer in Reading?”
Picked
- FirstComfy Heating & Plumbing
“Its site presents a small Gas Safe team, a 4.9 Google rating from 116 reviews, and a long-running local boiler service and repair business.”
- #2Surefire Gas Services
“It describes a family-run Reading firm started in 2003, with its lead engineer bringing over 30 years of experience.”
- #3Thermotec Plumbing and Heating
“It publishes local service details and a fixed-price schedule for south Reading, with online booking.”
Considered and passed
- PassedPremier Heating Solutions
“It has a broad service operation and many reviews, but Companies House lists The Stanley James Group Ltd as its active person with significant control (https://find-and-update.company-information.service.gov.uk/company/05591229/persons-with-significant-control).”
Question 3 of 6
“I need a new boiler fitted in Reading. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstThermotec Plumbing and Heating
“Its Reading page shows an installation starting price, a free survey and fixed quote, with coverage focused on south Reading.”
- #2Premier Heating Solutions
“It serves Reading and lets homeowners book a survey slot for a fixed-price installation quote.”
Considered and passed
- PassedSurefire Gas Services
“It offers installation quotes and manufacturer warranties, but does not publish a starting installation price on the service page (https://www.surefiregasservices.co.uk/services/boiler-installation/).”
- PassedComfy Heating & Plumbing
“It offers boiler installations and free estimates, but I did not find a published installation price on its site (https://comfyheatingandplumbing.co.uk/services/).”
Question 4 of 6
“No heating or hot water, can someone come out today? I'm in Reading”
Picked
- FirstSurefire Gas Services
“It specifically mentions no-heating and no-hot-water breakdowns, with same-day coverage where possible across Reading.”
- #2Comfy Heating & Plumbing
“It advertises 24/7 emergency call-outs and aims for same-day response when a home has no heating or hot water.”
- #3Thermotec Plumbing and Heating
“It lists same-day emergency response where possible, but its stated Reading service area focuses on the south of town.”
Considered and passed
- PassedPremier Heating Solutions
“It says pre-3pm calls can usually get same-day attendance, but the other choices make emergency response or no-heat coverage more prominent on their local pages (https://premierheatingsolutions.co.uk/services/boilers-central-heating/boiler-repairs).”
Question 5 of 6
“I want my boiler serviced before winter in Reading. Who can I book online?”
Picked
- FirstThermotec Plumbing and Heating
“Its Reading page lists a £96 annual service and a 24/7 online booking option.”
- #2Premier Heating Solutions
“It offers online service booking and lists a gas, LPG or electric boiler service for £120, though the cited page serves the Sunninghill hub.”
Considered and passed
- PassedSurefire Gas Services
“Its service page gives a detailed description of annual servicing but directs customers to call or enquire rather than choose an online appointment slot (https://www.surefiregasservices.co.uk/services/boiler-servicing/).”
- PassedComfy Heating & Plumbing
“It offers boiler servicing and a contact form, but I did not find an online slot-booking option on the service information I reviewed (https://comfyheatingandplumbing.co.uk/services/).”
Question 6 of 6
“Which heating engineer in Reading shows fixed prices, so I know the cost upfront?”
Picked
- FirstThermotec Plumbing and Heating
“It posts specific Reading prices for common boiler jobs and says the price is agreed before work starts.”
- #2Premier Heating Solutions
“It gives a fixed repair quote after diagnosis and agrees that price before starting the repair.”
Considered and passed
- PassedSurefire Gas Services
“Its repair page describes hourly pricing plus a call-out charge rather than a fixed price list (https://www.surefiregasservices.co.uk/services/boiler-repair/).”
- PassedComfy Heating & Plumbing
“Its repair page explains diagnosis and quotes but does not display specific repair prices (https://comfyheatingandplumbing.co.uk/boiler-repairs-reading/).”
Want to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report