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HVAC city tests · UK · one AI assistant's answers, September 2026

Who an AI assistant picked for HVAC in Poole, uk

Wood & Williams was picked in 4 of 6 questions and ranked first 3 times; Dorset Plumbing was picked in 4 and ranked first 3 times. The recommendations vary by task, with published pricing and online booking favouring Dorset Plumbing.

Who came up in Poole

Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-29.

CompanyPicked firstPicked
Dorset Plumbingdorsetplumbing.com3 of 65 of 6
Wood & Williamswoodandwilliams.co.uk3 of 64 of 6
Igloo Heatingiglooheating.co.uk0 of 63 of 6
Herkes Heatingherkesheating.co.uk0 of 61 of 6

Question 1 of 6

“My boiler's stopped working. Who can fix it this week in Poole?”

Picked

  1. First
    Wood & Williams
    “Its Poole boiler repair page describes stocked diagnostic vans, same-day slots and 24/7 emergency callouts.”
  2. #2
    Dorset Plumbing
    “It serves Poole, repairs all major boiler makes, and says many repairs are completed on the first visit with a written quote beforehand.”

Considered and passed

  • Passed
    Total Energy Services
    “It offers boiler repair in Poole and aims to attend emergencies within 24 hours, but the pages read gave less detail about its same-day repair arrangements.”
  • Passed
    RP Plumbing & Heating Ltd
    “It serves Poole and says many repairs are completed on the first visit, but its site does not promise a specific attendance window.”

Question 2 of 6

“Who's the best heating engineer in Poole?”

Picked

  1. First
    Wood & Williams
    “Its site identifies it as a Poole-based family-run team with Gas Safe and OFTEC engineers, manufacturer accreditations and customer reviews.”
  2. #2
    Herkes Heating
    “Its Checkatrade profile lists boiler services, over 20 years of experience and a 10/10 rating across 260 reviews.”

Considered and passed

  • Passed
    Dorset Plumbing
    “It is based in Poole and publishes its Gas Safe registration and service information, but the sources read did not establish comparative customer ratings.”
  • Passed
    Total Energy Services
    “It serves Poole and lists Gas Safe and OFTEC qualifications, but the service page provides less customer-review evidence than the selected options.”

Question 3 of 6

“I need a new boiler fitted in Poole. Who should I get quotes from, and roughly what will it cost?”

Picked

  1. First
    Dorset Plumbing
    “It serves Poole and advertises boiler installations from £1,299 plus VAT with fixed quotes after survey.”
  2. #2
    Wood & Williams
    “It offers Poole boiler installation, free system surveys and Gas Safe registered engineers.”
  3. #3
    Igloo Heating
    “It lists a fixed-price new combi boiler installation at £2,999 and serves Poole.”

Considered and passed

  • Passed
    Herkes Heating
    “Its profile confirms boiler installation and Worcester Bosch accreditation, but the sources read did not show an installation price.”
  • Passed
    Total Energy Services
    “It serves Poole and lists accredited installers, but the pages read did not show a boiler installation estimate.”

Question 4 of 6

“No heating or hot water, can someone come out today? I'm in Poole”

Picked

  1. First
    Wood & Williams
    “Its repair page explicitly offers same-day slots and 24/7 emergency callouts in Poole.”
  2. #2
    Dorset Plumbing
    “It is based in Poole, repairs boilers across the area and says it aims to respond quickly.”

Considered and passed

  • Passed
    Total Energy Services
    “It says it endeavours to visit emergency repair customers within 24 hours, which is less specific about a same-day appointment.”
  • Passed
    Igloo Heating
    “It serves Poole and describes an aim to attend emergency jobs within an hour, but the site’s repair and coverage details were less clear than the selected option.”

Question 5 of 6

“I want my boiler serviced before winter in Poole. Who can I book online?”

Picked

  1. First
    Dorset Plumbing
    “It provides an online booking link and publishes a £69.99 plus VAT annual service price for the Poole area.”
  2. #2
    Igloo Heating
    “Its site offers online booking and lists boiler servicing at a fixed £99 price.”

Considered and passed

  • Passed
    Herkes Heating
    “Its profile describes boiler servicing, but the sources read did not show online booking.”
  • Passed
    Wood & Williams
    “It offers boiler servicing and quote requests, but the pages read did not show a self-serve booking option.”

Question 6 of 6

“Which heating engineer in Poole shows fixed prices, so I know the cost upfront?”

Picked

  1. First
    Dorset Plumbing
    “It publishes service and starting installation prices and says repair work is quoted in writing before it begins.”
  2. #2
    Igloo Heating
    “It displays fixed prices for boiler servicing, repairs and new combi boiler installation on its site.”

Considered and passed

  • Passed
    Total Energy Services
    “It advertises fixed-price boiler repairs, but the sources read did not show equivalent published prices for servicing and installation.”
  • Passed
    Wood & Williams
    “It describes clear repair options and free installation surveys, but the pages read did not display standard service or repair prices.”

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