What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“Who's the best heating engineer in Pinner?”
“It is a family-run Pinner heating business established in 1965 with boiler repairs, servicing and installations.”
Picked #3
“I need a new boiler fitted in Pinner. Who should I get quotes from, and roughly what will it cost?”
“It offers boiler installations in Pinner and identifies itself as a long-established family-run heating company.”
Picked #3
“No heating or hot water, can someone come out today? I'm in Pinner”
“It says it prioritises boiler breakdowns and tries to restore heating the same day.”
Picked #3
“I want my boiler serviced before winter in Pinner. Who can I book online?”
“It provides a boiler service enquiry route and says it sends yearly reminders after servicing.”
Passed
“My boiler's stopped working. Who can fix it this week in Pinner?”
“It says it prioritises breakdowns and tries to get customers running the same day, but gives no specific arrival window.”
Passed
“Which heating engineer in Pinner shows fixed prices, so I know the cost upfront?”
“It describes its prices as competitive but does not show specific prices on the page read.”
Who it picked instead
The company the assistant picked most often in Pinner.
Heatcare South
Picked first in 4 of 6, picked in 6 of 6
“The Pinner boiler repair page states 4.9 out of 5 based on 256 local reviews, advertises two-hour appointment windows and says it can send an engineer the same day. The Pinner service page publishes boiler service prices from £105 to £125 plus VAT and tells customers how to book by WhatsApp.”
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