What the assistant said
Its own sentence for each question, verbatim.
Passed
“My boiler's stopped working. Who can fix it this week in Peterborough?”
“It advertises same-day repairs and a one-hour emergency response, but its service booking hours are listed as weekdays only.”
Passed
“I need a new boiler fitted in Peterborough. Who should I get quotes from, and roughly what will it cost?”
“It offers installation quotes, but the reviewed service page did not publish its own starting installation price.”
Passed
“No heating or hot water, can someone come out today? I'm in Peterborough”
“It advertises a one-hour response and same-day repairs, but lists service bookings as weekdays, 9am–5pm.”
Passed
“I want my boiler serviced before winter in Peterborough. Who can I book online?”
“It provides a ‘book online’ link, but its service booking hours are restricted to weekday office hours.”
Who it picked instead
The company the assistant picked most often in Peterborough.
CH Smart Ltd
Picked first in 6 of 6, picked in 6 of 6 · 4.8 stars on Google from 12 reviews
“Same-day emergency boiler repairs, with same-day availability where possible. Boiler diagnostics from £80, annual servicing from £90, and installations from £1,500. Gas Safe registration number 556141 and Peterborough base. Direct engineer contact, with no call centre.”
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