The October 2026 Picks Index is live. See who Grok, Meta Muse, Instinct, Kat and Fo named across 195 cities and 22 trades.
picked by agents

HVAC city tests · UK · one AI assistant's answers, September 2026

Who an AI assistant picked for HVAC in Norwich, uk

In 6 questions, Heatcare Norwich was picked 5 times and first 3 times; Stibbons Gas was picked 4 times and first 1 time.

Who came up in Norwich

Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-29.

CompanyPicked firstPicked
Heatcare Norwichheatcarenorwich.co.uk4 of 65 of 6
Stibbons Gasstibbonsgas.co.uk2 of 65 of 6
Boiler Pointboiler-point.com0 of 63 of 6
Norwich Heating Servicesheatandwater.co.uk0 of 61 of 6

Question 1 of 6

“My boiler's stopped working. Who can fix it this week in Norwich?”

Picked

  1. First
    Heatcare Norwich
    “Its Norwich boiler-repair page advertises emergency call-outs outside normal hours, including weekends and holidays, with 24/7 availability.”
  2. #2
    Stibbons Gas
    “Its repair page offers same-day appointments where possible and a fixed-price quote before work begins.”

Considered and passed

  • Passed
    S Morris Heating
    “The site advertises emergency repairs but shows weekday office hours, and the specific same-day review I found is customer feedback rather than a current response-time promise.”

Question 2 of 6

“Who's the best heating engineer in Norwich?”

Picked

  1. First
    Stibbons Gas
    “It presents itself as a local owner-run business with 20+ years of experience, online booking and more than 100 linked Trustpilot reviews.”
  2. #2
    Heatcare Norwich
    “It lists Gas Safe registration, Ideal approval, APHC membership and public rates for boiler servicing and call-outs.”

Considered and passed

  • Passed
    S Morris Heating
    “Its site provides relevant Norwich services and customer feedback, but the information I found was less specific about online booking and published repair pricing.”
  • Passed
    Norwich Heating Engineer Ltd
    “It covers Norwich and offers boiler repairs, but its site describes the business as based in Acle.”

Question 3 of 6

“I need a new boiler fitted in Norwich. Who should I get quotes from, and roughly what will it cost?”

Picked

  1. First
    Heatcare Norwich
    “It installs replacement boilers, publishes a from-price of £1,750 and offers free written quotations.”
  2. #2
    Boiler Point
    “Its Norwich installation page gives a typical fitted-cost range of £2,000–£4,000 and explains that the scope affects the final price.”
  3. #3
    Stibbons Gas
    “It provides boiler installations and online booking, though I did not find a published installation price.”

Considered and passed

  • Passed
    S Morris Heating
    “It offers boiler installations and finance information, but the retrieved site pages did not provide a clear installation price range.”

Question 4 of 6

“No heating or hot water, can someone come out today? I'm in Norwich”

Picked

  1. First
    Heatcare Norwich
    “It offers emergency call-outs 24/7 and directs urgent customers to phone for its earliest available attendance.”
  2. #2
    Stibbons Gas
    “Its boiler repair page says same-day appointments may be arranged where possible.”
  3. #3
    Norwich Heating Services
    “It says emergency households without heating or hot water are prioritised for call-outs.”

Considered and passed

  • Passed
    S Morris Heating
    “Its site offers emergency boiler repairs but does not give a current same-day availability commitment in the pages I found.”

Question 5 of 6

“I want my boiler serviced before winter in Norwich. Who can I book online?”

Picked

  1. First
    Stibbons Gas
    “It explicitly offers online booking for annual boiler servicing and automated appointment communications.”
  2. #2
    Boiler Point
    “It offers online service booking and publishes an £80–£150 service price range agreed before the appointment.”

Considered and passed

  • Passed
    Heatcare Norwich
    “It publishes service prices but directs customers to call or use its contact page to arrange a visit.”
  • Passed
    S Morris Heating
    “It invites customers to book a service, but I could not verify a direct online booking calendar from the pages I read.”

Question 6 of 6

“Which heating engineer in Norwich shows fixed prices, so I know the cost upfront?”

Picked

  1. First
    Heatcare Norwich
    “It posts service and call-out rates online and offers free written quotations for work that needs a separate quote.”
  2. #2
    Boiler Point
    “It publishes a Norwich service price range and says the price is agreed before booking.”

Considered and passed

  • Passed
    Stibbons Gas
    “It says repair customers receive a fixed-price quote before work but does not publish an upfront price list for its services.”
  • Passed
    S Morris Heating
    “It publishes some starting prices for servicing but I did not find a broader fixed-price list for heating work.”

Want to know why they pass on you?

We run the questions your customers ask against your business every month and show you what the assistants saw.

Get your free report