What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“Who's the best heating engineer in Northampton?”
“It is a local family-run Gas Safe company approved by Which? Trusted Traders, with more than 30 years serving the local community.”
Picked #2
“I need a new boiler fitted in Northampton. Who should I get quotes from, and roughly what will it cost?”
“It installs boilers locally, is Gas Safe registered and says it provides fixed-price quotations with no hidden costs.”
Picked #3
“Which heating engineer in Northampton shows fixed prices, so I know the cost upfront?”
“It states that it provides fixed-price quotations with no hidden costs.”
Passed
“My boiler's stopped working. Who can fix it this week in Northampton?”
“It offers boiler repairs and lists emergency repairs, but its site asks customers to call for advice and does not state a same-day response.”
Passed
“No heating or hot water, can someone come out today? I'm in Northampton”
“It lists emergency repairs, but its published opening hours are shorter and it does not state a same-day arrival time.”
Passed
“I want my boiler serviced before winter in Northampton. Who can I book online?”
“It offers boiler servicing, but the pages reviewed direct customers to call or request a callback rather than book a service online.”
Who it picked instead
The company the assistant picked most often in Northampton.
THS Plumbing & Heating
Picked first in 5 of 6, picked in 6 of 6 · 4.9 stars on Google from 283 reviews
“The company advertises same-day boiler repairs across Northampton seven days a week, with a 12-month parts and labour guarantee. THS publishes typical boiler repair prices of £85–£392 and says it gives an upfront quote before starting work. THS advertises boiler servicing from £80 and provides an online booking option. THS lists a new boiler installation starting price of £1,864 including VAT.”
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report