What the assistant said
Its own sentence for each question, verbatim.
Passed
“My boiler's stopped working. Who can fix it this week in Mickleover?”
“It serves Mickleover and repairs boilers, but its site does not establish a specific response time for boiler breakdowns.”
Passed
“Who's the best heating engineer in Mickleover?”
“It serves Mickleover and offers boiler work, but it is based in Derby and also operates a trade shop and general plumbing service.”
Passed
“I need a new boiler fitted in Mickleover. Who should I get quotes from, and roughly what will it cost?”
“It advertises boiler installation and serves Mickleover, but does not publish an installation price range.”
Passed
“No heating or hot water, can someone come out today? I'm in Mickleover”
“It lists boiler breakdown repairs and serves Mickleover, but its fast-response claim is general and does not promise same-day boiler attendance.”
Passed
“I want my boiler serviced before winter in Mickleover. Who can I book online?”
“It offers boiler servicing and an enquiry form, but does not show an online appointment booking system.”
Passed
“Which heating engineer in Mickleover shows fixed prices, so I know the cost upfront?”
“It describes prices as competitive but does not show a fixed price or rate for boiler repairs.”
Who it picked instead
The company the assistant picked most often in Mickleover.
Able Group
Picked first in 3 of 6, picked in 4 of 6
“Advertises boiler repairs from £98 per half hour plus VAT, subject to a site survey. States that phone lines are open 24 hours and that engineers respond 30–90 minutes after a call. Lists boiler servicing from £155 plus VAT, subject to a site survey.”
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report