What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“No heating or hot water, can someone come out today? I'm in Leicester.”
“It advertises a 24/7 emergency call-out service for home heating and plumbing faults.”
Passed
“My boiler's stopped working. Who can fix it this week in Leicester?”
“It advertises a 24/7 call-out service, but its site does not state an arrival time or repair pricing.”
Passed
“Who's the best heating engineer in Leicester?”
“Its site describes 24/7 call-outs and local boiler work, but provides less detail about installations and pricing.”
Who it picked instead
The company the assistant picked most often in Leicester.
Affordable Response
Picked first in 3 of 6, picked in 4 of 6
“It advertises 24/7 emergency cover, aims to attend within two hours, and publishes repair guide prices with a fixed-price-before-work promise.”
What would change it
Where the assistant found the answer on another site and not on this one.
Affordable Response states that it aims to attend within two hours and publishes repair guide prices; the pages I read on JS Gas & Plumbing do not give an arrival target or a price list.
https://affordableresponse.co.uk/The service page directs customers to get a quote but does not show an online appointment calendar; the market test noted the lack of a service booking calendar.
https://www.heatleicester.co.uk/servicing
Pages the assistant read
What it opened on this company's own site before answering.
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