What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“My boiler's stopped working. Who can fix it this week in Kirkcaldy?”
“It explicitly serves Kirkcaldy and lists boiler repair prices from £79 plus VAT for parts and labour.”
Picked #2
“Who's the best heating engineer in Kirkcaldy?”
“It is based in Kirkcaldy, serves local homes, and has a Fife Trusted Trader profile with a 4.9 out of 5 rating across 311 reviews and feedback.”
Picked #3
“I need a new boiler fitted in Kirkcaldy. Who should I get quotes from, and roughly what will it cost?”
“It is based in Kirkcaldy and offers boiler replacement and installation services.”
Picked #2
“Which heating engineer in Kirkcaldy shows fixed prices, so I know the cost upfront?”
“It publishes a starting boiler-repair price of £79 plus VAT for parts and labour.”
Passed
“No heating or hot water, can someone come out today? I'm in Kirkcaldy”
“It repairs boilers in Kirkcaldy, but its published opening hours and pages do not promise 24-hour or same-day attendance.”
Passed
“I want my boiler serviced before winter in Kirkcaldy. Who can I book online?”
“It offers annual servicing schemes in Kirkcaldy, but the pages checked direct customers to enquire rather than book online.”
Who it picked instead
The company the assistant picked most often in Kirkcaldy.
The Heat Network
Picked first in 5 of 6, picked in 6 of 6 · 5 stars on Google from 228 reviews
“Covers Kirkcaldy and provides online boiler repair booking, with a £108 inc VAT diagnostic visit; the site says most faults are fixed on the same visit. Fixed boiler service price of £120 inc VAT, with online booking and a selectable two-hour appointment window. Fixed-price Worcester Bosch boiler installation quotes online and guarantees stated up to 12 years across packages. The company says it is independently owned and family run, and identifies Philip Jones as its founder.”
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