What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“My boiler's stopped working. Who can fix it this week in High Wycombe?”
“David Wallace says he has 17 years’ British Gas experience and carries boiler parts to fix faults quickly.”
Picked #3
“Who's the best heating engineer in High Wycombe?”
“Its site explains the owner’s British Gas apprenticeship and repair experience and says over 90% of visits are fixed within an hour.”
Passed
“No heating or hot water, can someone come out today? I'm in High Wycombe”
“It advertises fast-response and same-day repairs, but its site does not publish 24-hour opening or emergency attendance times.”
Passed
“I want my boiler serviced before winter in High Wycombe. Who can I book online?”
“It offers boiler servicing but directs customers to call, text or use an enquiry form rather than an online booking calendar.”
Who it picked instead
The company the assistant picked most often in High Wycombe.
Heat Care South
Picked first in 3 of 6, picked in 6 of 6
“Its High Wycombe pages say Paul has over 30 years’ experience, the business has served High Wycombe since 2001, and it carries manufacturer spares for same-day repairs. It publishes local service and diagnostic charges, including boiler breakdown diagnosis at £85–£105 for the first hour and standard servicing at £85–£105, plus VAT. It advertises boiler installation from £1,950 plus VAT and says installation may be possible as soon as the following day.”
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