What the assistant said
Its own sentence for each question, verbatim.
Picked #3
“My boiler's stopped working. Who can fix it this week in High Wycombe?”
“It offers round-the-clock call handling and says it can respond in 30–90 minutes, with a published starting repair rate.”
Picked #2
“No heating or hot water, can someone come out today? I'm in High Wycombe”
“It takes calls 24 hours a day and says its local engineers can attend within 30–90 minutes.”
Picked #2
“Which heating engineer in High Wycombe shows fixed prices, so I know the cost upfront?”
“It shows boiler repairs from £98 per half hour plus VAT and says it does not charge a callout fee.”
Passed
“I need a new boiler fitted in High Wycombe. Who should I get quotes from, and roughly what will it cost?”
“It offers boiler installation locally, but its High Wycombe page focuses on repair rates rather than giving a starting price for a new boiler.”
Who it picked instead
The company the assistant picked most often in High Wycombe.
Heat Care South
Picked first in 3 of 6, picked in 6 of 6
“Its High Wycombe pages say Paul has over 30 years’ experience, the business has served High Wycombe since 2001, and it carries manufacturer spares for same-day repairs. It publishes local service and diagnostic charges, including boiler breakdown diagnosis at £85–£105 for the first hour and standard servicing at £85–£105, plus VAT. It advertises boiler installation from £1,950 plus VAT and says installation may be possible as soon as the following day.”
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