What the assistant said
Its own sentence for each question, verbatim.
Picked #3
“Who's the best heating engineer in Harrogate?”
“It is a Harrogate-based plumbing and heating firm whose site says it has served the area since 1961 and provides 24-hour boiler repairs.”
Passed
“My boiler's stopped working. Who can fix it this week in Harrogate?”
“It advertises 24-hour boiler repairs, but its site says it joined the Harry Clarke group, so I would check who will actually carry out the callout.”
Passed
“No heating or hot water, can someone come out today? I'm in Harrogate”
“It advertises 24-hour boiler repairs, but I could not confirm live availability and its site also announces a group partnership.”
Who it picked instead
The company the assistant picked most often in Harrogate.
BASI Heating
Picked first in 3 of 6, picked in 6 of 6 · 4.7 stars on Google from 210 reviews
“Harrogate boiler service for a fixed £80, with online booking and a written service record. Harrogate boiler installation starting at £1,695, with a fixed written price after a survey. Same-day boiler repair slots in Harrogate where possible, with an £80 first-hour charge and no separate call-out fee.”
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