What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“My boiler's stopped working. Who can fix it this week in Harpenden?”
“It serves Harpenden with Gas Safe boiler fault finding and repair, but does not state a specific response time.”
Picked #2
“Who's the best heating engineer in Harpenden?”
“It is based in Harpenden, offers boiler and central heating services, and reports 70+ Which? Trusted Trader reviews.”
Picked #2
“I need a new boiler fitted in Harpenden. Who should I get quotes from, and roughly what will it cost?”
“It is based in Harpenden, offers boiler installations and replacements, and provides free quotes.”
Picked #2
“No heating or hot water, can someone come out today? I'm in Harpenden”
“It says it investigates no-heating and no-hot-water boiler faults locally, subject to availability.”
Passed
“I want my boiler serviced before winter in Harpenden. Who can I book online?”
“It offers boiler servicing and an enquiry form, but does not offer a direct online appointment calendar or a published service price.”
Passed
“Which heating engineer in Harpenden shows fixed prices, so I know the cost upfront?”
“It promises free quotes and clear advice but does not publish a price list on the pages reviewed.”
Who it picked instead
The company the assistant picked most often in Harpenden.
Herts Boilers
Picked first in 6 of 6, picked in 6 of 6 · 4.9 stars on Google from 180 reviews
“For Harpenden, it says it aims to fix boilers the same day when parts are available before 3pm and does not charge a local weekday callout fee. It publishes specific labour and service prices, including seasonal boiler service rates and weekday/out-of-hours conditions. It offers a boiler-service enquiry or booking form and says it will respond within one working day. It reports 180 Google reviews with a 4.9-star rating for St Albans local gas and plumbing businesses, not Harpenden-only results.”
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