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HVAC city tests · UK · one AI assistant's answers, September 2026

Who an AI assistant picked for HVAC in Cwmbran, uk

Across 6 questions, Flow N Flame was picked 5 times and ranked first 4 times; Peter O’Neill Services was picked 4 times and ranked first once; TSL Heating & Plumbing was picked 3 times.

Who came up in Cwmbran

Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-29.

CompanyPicked firstPicked
Flow N Flameflownflame.co.uk4 of 65 of 6
Peter O'Neill Servicesponservices.co.uk1 of 64 of 6
TSL Heating & Plumbingtslheating.co.uk1 of 64 of 6
Heatwood Services Ltdheatwoodservices.co.uk0 of 61 of 6

Question 1 of 6

“My boiler's stopped working. Who can fix it this week in Cwmbran?”

Picked

  1. First
    Flow N Flame
    “It states that it offers same-day call-outs and aims to reach Cwmbran customers within two hours, with urgent bookings by phone.”
  2. #2
    Peter O'Neill Services
    “It offers boiler and central-heating breakdown repairs with 24/7 emergency cover and is based in Cwmbran.”
  3. #3
    TSL Heating & Plumbing
    “It repairs boilers and covers Cwmbran, although its site does not promise a specific response time.”

Considered and passed

  • Passed
    Mark Anthony Plumbing & Heating Services
    “It offers boiler repairs in Cwmbran but its public pages do not state same-week availability or an emergency response window.”
  • Passed
    Heatwood Services Ltd
    “It advertises 24/7 emergency callouts but does not give a specific response time or explain how quickly a Cwmbran visit can be booked.”

Question 2 of 6

“Who's the best heating engineer in Cwmbran?”

Picked

  1. First
    Peter O'Neill Services
    “Its site describes a Cwmbran business formed in 1963, a wide range of heating services, registered engineers, and more than 5,000 customers.”
  2. #2
    Flow N Flame
    “It is based in Cwmbran, displays a 5.0 rating from 33 Google reviews, and lists Gas Safe registration and examples of boiler work.”

Considered and passed

  • Passed
    TSL Heating & Plumbing
    “It has a broad service range and covers Cwmbran, but the pages I read gave less locally specific track-record detail than the top choices.”
  • Passed
    Mark Anthony Plumbing & Heating Services
    “It describes a family-run business with over 18 years of experience, but the available pages offered less customer or project evidence.”

Question 3 of 6

“I need a new boiler fitted in Cwmbran. Who should I get quotes from, and roughly what will it cost?”

Picked

  1. First
    Flow N Flame
    “It offers an instant online boiler quote and says it can provide a fixed price before work starts.”
  2. #2
    Peter O'Neill Services
    “It offers free no-obligation assessments and quotes and installs gas, oil, and solid-fuel boilers.”
  3. #3
    TSL Heating & Plumbing
    “It installs boilers in Cwmbran and offers finance options for replacement boilers.”

Considered and passed

  • Passed
    Mark Anthony Plumbing & Heating Services
    “It installs system boilers in Cwmbran, but I couldn’t find an online instant quote or a displayed price on the pages I read.”
  • Passed
    Heatwood Services Ltd
    “It provides boiler installation and detailed quotations, but its site does not display a price or instant quote tool.”

Question 4 of 6

“No heating or hot water, can someone come out today? I'm in Cwmbran”

Picked

  1. First
    Flow N Flame
    “It explicitly offers same-day call-outs in Cwmbran and aims to arrive within two hours for no-heating or no-hot-water emergencies.”
  2. #2
    Heatwood Services Ltd
    “It advertises 24/7 emergency callouts for heating problems, including no heating, although it gives no arrival-time estimate.”
  3. #3
    Peter O'Neill Services
    “It offers 24/7 emergency cover for boiler and central-heating breakdowns from its Cwmbran base.”

Considered and passed

Question 5 of 6

“I want my boiler serviced before winter in Cwmbran. Who can I book online?”

Picked

  1. First
    TSL Heating & Plumbing
    “It explicitly says customers can request boiler servicing through its online appointment calendar and lists Cwmbran among its service areas.”

Considered and passed

  • Passed
    Peter O'Neill Services
    “It offers boiler servicing and maintenance plans, but directs servicing enquiries to a telephone number rather than an online booking calendar.”
  • Passed
    Flow N Flame
    “It has an online instant quote option, but its contact page says same-day callouts must be booked by phone and I couldn’t verify a service booking calendar.”
  • Passed
    Mark Anthony Plumbing & Heating Services
    “It discusses annual servicing but its pages direct customers to contact the business rather than offering an online booking calendar.”

Question 6 of 6

“Which heating engineer in Cwmbran shows fixed prices, so I know the cost upfront?”

Picked

  1. First
    Flow N Flame
    “It advertises an instant boiler price online and says it will provide a fixed price for other work before it starts.”
  2. #2
    TSL Heating & Plumbing
    “It says it provides clear upfront quotes, while noting that service costs depend on the boiler and any extra work.”

Considered and passed

  • Passed
    Heatwood Services Ltd
    “It claims transparent pricing and no hidden costs but does not display actual prices on the pages I read.”
  • Passed
    Peter O'Neill Services
    “It offers free assessments and quotes, but I couldn’t find fixed prices displayed online.”

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