Who an AI assistant picked for HVAC in County Durham, uk

Who came up in County Durham

Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-29.

Company	Picked first	Picked
AR Heating & Gasarheatingandgas.co.uk	3 of 6	5 of 6
Connected Gas & Heatingconnectedgas.co.uk	3 of 6	5 of 6
Enerusenerushome.co.uk	0 of 6	1 of 6
Scott Brothers Heating Ltdscottbrothersheating.co.uk	0 of 6	1 of 6

Question 1 of 6

First
Connected Gas & Heating
“It explicitly covers County Durham and Durham with seven-day emergency calls and a same or next-day response.”
#2
AR Heating & Gas
“It advertises same-day and next-day appointments across Durham and the North East.”

Passed
Totalheat Emergency Plumber Durham
“It advertises same-day repairs and rapid arrival but its page gives little verifiable company detail, so I would confirm the business and availability before booking.”

Question 2 of 6

First
Connected Gas & Heating
“Its site combines local coverage, Gas Safe registration, a long trading history and a substantial Checkatrade review record.”
#2
Scott Brothers Heating Ltd
“It offers domestic gas, oil and LPG boiler installation, repair and servicing across Durham and County Durham, with free estimates.”

Passed
Thermal Heating Co
“It lists domestic heating and emergency repairs but its pages provide less detail about its history, named ownership and independently verified customer record.”

Question 3 of 6

First
AR Heating & Gas
“It publishes a County Durham combi-swap range and says its fixed prices include installation and VAT.”
#2
Connected Gas & Heating
“It covers County Durham and promises a surveyed, fixed-price installation quote before work begins.”

Passed
Ignis Plumb
“Its published package prices are useful for comparison, but I found less evidence that it covers the whole county than for the two picks.”

Question 4 of 6

First
Connected Gas & Heating
“It states that emergency calls are accepted seven days a week and describes same or next-day response across its service area.”
#2
AR Heating & Gas
“It advertises same-day and next-day appointments across Durham and neighbouring areas.”

Passed
D&C Gas Services
“It advertises 24-hour emergency callouts and same-day repairs but gives less detail on response times and service coverage than the first picks.”

Question 5 of 6

First
AR Heating & Gas
“Its online booking page lets customers select a boiler service and request a time slot, subject to confirmation.”
#2
Enerus
“It offers boiler servicing in Durham at a published £89 one-off price and provides a booking route.”

Passed
Connected Gas & Heating
“Its website offers phone, email and enquiry forms for service bookings but does not show an online appointment-slot calendar.”

Question 6 of 6

First
AR Heating & Gas
“It publishes example service and installation prices and says its installation prices are fixed.”
#2
Connected Gas & Heating
“It commits to a fixed price before repair or installation work, although the amount is supplied after assessment.”

Passed
Scott Brothers Heating Ltd
“It offers free estimates but I did not find published fixed-price figures on the pages reviewed.”

We run the questions your customers ask against your business every month and show you what the assistants saw.