What the assistant said
Its own sentence for each question, verbatim.
Passed
“My boiler's stopped working. Who can fix it this week in Cardiff?”
“It advertises 24/7 emergency heating callouts, but gives less detail about boiler breakdown response or likely arrival time.”
Passed
“Who's the best heating engineer in Cardiff?”
“It provides a broad heating service and emergency line, but its site showed 60 reviews at 4.4 stars, less review evidence than the top choice.”
Passed
“I need a new boiler fitted in Cardiff. Who should I get quotes from, and roughly what will it cost?”
“It offers boiler installation, but I found no published installation price on the page checked.”
Passed
“I want my boiler serviced before winter in Cardiff. Who can I book online?”
“It offers annual boiler servicing but directs visitors to contact the company rather than book a slot online.”
Passed
“Which heating engineer in Cardiff shows fixed prices, so I know the cost upfront?”
“A customer review mentions competitive pricing, but the company page did not state fixed prices.”
Who it picked instead
The company the assistant picked most often in Cardiff.
NJ Harkus Plumbing and Heating
Picked first in 4 of 6, picked in 5 of 6
“Gas Safe registered, available 24 hours a day, with stocked vans and many emergency repairs completed on the first visit. The company says it has more than 1,200 five-star reviews and over 15 years of plumbing and heating experience. Founded in 2013 by Nathan Harkus; the company describes itself as family-run.”
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