What the assistant said
Its own sentence for each question, verbatim.
Picked #2
“My boiler's stopped working. Who can fix it this week in Bournemouth?”
“It advertises 24/7 emergency boiler repairs and same-day fixes on most breakdowns, with online booking.”
Picked #2
“No heating or hot water, can someone come out today? I'm in Bournemouth”
“It advertises 24/7 emergency call-outs and same-day repairs for most breakdowns.”
Picked #2
“I want my boiler serviced before winter in Bournemouth. Who can I book online?”
“It provides an online booking calendar for boiler services.”
Passed
“Which heating engineer in Bournemouth shows fixed prices, so I know the cost upfront?”
“It displays service and repair prices, but the site’s promotional price wording and hourly-rate information make the total for a job less straightforward to establish.”
Who it picked instead
The company the assistant picked most often in Bournemouth.
Igloo Heating
Picked first in 5 of 6, picked in 6 of 6
“Covers Bournemouth and says it aims to reach emergency jobs within an hour. Lists fixed prices of £99 for boiler repair and £99 for boiler servicing, with online booking requests. Lists a new combi boiler with installation for £2,999. Says its engineers are Gas Safe registered and fully qualified installers.”
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report