What the assistant said
Its own sentence for each question, verbatim.
Passed
“No heating or hot water, can someone come out today? I'm in Banbury”
“It advertises fast response and 24-hour query handling but its Banbury page does not confirm an engineer is available today.”
Who it picked instead
The company the assistant picked most often in Banbury.
Shepley Heating & Plumbing
Picked first in 2 of 6, picked in 6 of 6
“The site lists boiler service and one-hour breakdown diagnostic prices, with VAT included. It states it serves Banbury and surrounding villages and has Gas Safe and OFTEC registered engineers. It advertises boiler repairs, installations and extended guarantees of up to 12 years on new boiler installations.”
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