How AI assistants rate Richmond's Air in Houston, TX

What the assistant said

Its own sentence for each question, verbatim.

Picked #3
“Who is the best heating and air company in Houston?”
“Veteran-owned and owner-operated since 2002, 4.8 stars on about 380 Google reviews.”
Passed
“My furnace won't turn on. Who can fix it this week in Houston?”
“Veteran-owned and owner-operated with furnace repair, but posted hours are Mon-Fri 7am-7pm and Sat 7am-5pm and the site makes no same-day claim of its own (only in a customer review).”
Passed
“My AC isn't working, can someone come out today? I'm in Houston”
“Owner-run and reviews mention same-day fixes, but the posted hours end at 7pm weekdays and 5pm Saturday.”
Passed
“Which heating company in Houston has upfront pricing, so I know the cost before they come?”
“Advertises web coupons ($25 off repair, free service call with repair) but no statement of upfront pricing.”

The company the assistant picked most often in Houston.

Picked first in 4 of 6, picked in 6 of 6 · 4.8 stars on Google from 6554 reviews

“The market test cited its 24-hour locations, waived after-hours HVAC fees, online scheduler, and 2-year parts-and-labor furnace repair warranty.”

Where the assistant found the answer on another site and not on this one.

The market test found Richmond's posted hours end at 7 p.m. weekdays and 5 p.m. Saturday, while Air Tech lists 24-hour hours at its locations.
https://www.airtechofhouston.com/
The market test found no upfront pricing statement on Richmond's pages, while Air Tech states it provides transparent estimates after diagnosis and inspection.
https://www.airtechofhouston.com/heating/furnace-repair/

What it opened on this company's own site before answering.

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