What the assistant said
Its own sentence for each question, verbatim.
Passed
“My furnace won't turn on. Who can fix it this week in Kingsport, Tennessee?”
“Its homepage identifies heating and cooling services, but the page I read did not establish emergency or near-term availability.”
Passed
“Who is the best heating and air company in Kingsport, Tennessee?”
“Its homepage describes heating and air services, but I found less service and scheduling detail there than on the other candidates' pages.”
Who it picked instead
The company the assistant picked most often in Kingsport.
McLain Heating, Cooling & Electrical
Picked first in 5 of 6, picked in 6 of 6 · 4.8 stars on Google from 618 reviews
“Its furnace-repair page advertises 24/7 emergency service and online booking. Its furnace-maintenance page offers online booking. Its homepage advertises same-day service and emergency AC repair. Its furnace-installation page describes installation and available financing. Its repair page says it provides an estimate after diagnosis and explains options before proceeding.”
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