What the assistant said
Its own sentence for each question, verbatim.
Passed
“My furnace won't turn on. Who can fix it this week in Cookeville?”
“It advertises 24/7 emergency on-call service but does not state same-day response on the pages reviewed.”
Passed
“Who is the best heating and air company in Cookeville?”
“It offers residential heating and cooling, but the web and Maps results I reviewed showed substantially fewer reviews than the top three.”
Passed
“I need a new furnace or heat pump installed in Cookeville. Who should I get quotes from, and roughly what will it cost?”
“It installs furnaces and heat pumps, but its reviewed pages did not publish price ranges or a free estimate claim.”
Passed
“My AC isn't working, can someone come out today? I'm in Cookeville”
“It advertises emergency on-call service but does not make a same-day claim on its homepage.”
Passed
“I want my furnace serviced before winter in Cookeville. Who can I book online?”
“It offers seasonal maintenance but the homepage directs customers to call or submit a consultation request rather than book a time online.”
Passed
“Which heating company in Cookeville has upfront pricing, so I know the cost before they come?”
“It says it works within customers' budgets but does not advertise upfront pricing or publish prices on its homepage.”
Who it picked instead
The company the assistant picked most often in Cookeville.
Charles Stone Mechanical
Picked first in 3 of 6, picked in 6 of 6 · 4.8 stars on Google from 1348 reviews
“Same-day service and 24/7 emergency furnace repair Local family business founded by father and son Charles and Ken Stone in 1991 Online scheduling for heating services”
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report