What the assistant said
Its own sentence for each question, verbatim.
Passed
“Who is the best heating and air company in West Columbia, South Carolina?”
“It is based in West Columbia and offers 24/7 emergency service, but I found less detail about technician credentials and service processes on the pages reviewed.”
Passed
“My AC isn't working, can someone come out today? I'm in West Columbia, South Carolina.”
“It advertises 24/7 emergency service, but its contact page directs after-hours emergencies to phone calls and does not promise same-day arrival.”
Who it picked instead
The company the assistant picked most often in West Columbia.
Aire Serv of Central SC
Picked first in 2 of 6, picked in 3 of 6
“It states that technicians finish most jobs the same day and advertises upfront flat-rate pricing and online appointment requests.”
What would change it
Where the assistant found the answer on another site and not on this one.
Aire Serv says technicians finish most jobs the same day; the pages reviewed for All American did not promise same-day service.
https://www.aireserv.com/locations/south-carolina/west-columbia/furnace-repair/Aire Serv describes a flat-rate price before work begins; the reviewed All American pages mention fair prices and free estimates but not a specific upfront pricing process.
https://www.aireserv.com/locations/south-carolina/west-columbia/furnace-repair/Aire Serv offers an online appointment request for furnace tune-ups; All American's contact page offers an estimate and appointment request but does not identify furnace tune-up booking details.
https://www.aireserv.com/central-sc/request-appointment/
Pages the assistant read
What it opened on this company's own site before answering.
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report