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HVAC city tests · Warren, OH · one AI assistant's answers, September 2026

How AI assistants rate Thompson Heating and Cooling in Warren, OH

Picked in 3 of 6 questions and ranked third each time; AERAS was picked in all 6.

Pickedtrustthompson.com

What the assistant said

Its own sentence for each question, verbatim.

  • Picked #3

    “My furnace won't turn on. Who can fix it this week in Warren, Ohio?”

    “It offers emergency HVAC service in Warren and features a customer account of a technician arriving within 30 minutes for a late-night no-heat call.”
  • Picked #3

    “Who is the best heating and air company in Warren, Ohio?”

    “It serves Warren, has over 70 years of local history, and identifies its current owners while highlighting Carrier dealer awards.”
  • Passed

    “I want my furnace serviced before winter in Warren, Ohio. Who can I book online?”

    “It offers heating maintenance and online service requests, but AERAS and AK give clearer online booking and maintenance-plan details.”

Who it picked instead

The company the assistant picked most often in Warren.

AERAS HVAC & Refrigeration

Picked first in 3 of 6, picked in 6 of 6 · 5 stars on Google from 567 reviews

“It has a Warren headquarters, advertises 24/7 residential service, and displays a 5.0 Google rating with more than 551 reviews.”

What would change it

Where the assistant found the answer on another site and not on this one.

  • AERAS prominently displays a 5.0 Google rating and 551+ reviews; Thompson’s homepage does not show a Google rating or review count.

    https://aerashvacr.com/
  • AERAS publishes a $50 residential service-call price; Thompson’s pages read describe upfront pricing but do not publish a service-call price.

    https://aerashvacr.com/
  • AERAS offers an online scheduling link, while Thompson’s service page uses a request form and asks homeowners to call for emergency service.

    https://aerashvacr.com/services/residential

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