What the assistant said
Its own sentence for each question, verbatim.
Picked #3
“My furnace won't turn on. Who can fix it this week in Akron?”
“It serves Akron and says it offers round-the-clock emergency repair.”
Picked #3
“Who is the best heating and air company in Akron?”
“It serves Akron and describes itself as a family-owned heating and cooling company serving the area since 1977.”
Picked #2
“I need a new furnace or heat pump installed in Akron. Who should I get quotes from, and roughly what will it cost?”
“It serves Akron and offers free in-home estimates for new heating and cooling equipment.”
Picked #3
“My AC isn't working, can someone come out today? I'm in Akron”
“It serves Akron and advertises round-the-clock emergency repair for heating and cooling breakdowns.”
Picked #3
“I want my furnace serviced before winter in Akron. Who can I book online?”
“It provides HVAC maintenance and an online schedule-service option for Akron-area customers.”
Passed
“Which heating company in Akron has upfront pricing, so I know the cost before they come?”
“It describes affordable pricing and free in-home estimates, but the pages reviewed did not explain repair pricing before a visit.”
Who it picked instead
The company the assistant picked most often in Akron.
Choice Aire
Picked first in 5 of 6, picked in 6 of 6 · 4.9 stars on Google from 386 reviews
“It gives a specific upfront repair pricing guarantee and publishes pricing for its maintenance plan.”
What would change it
Where the assistant found the answer on another site and not on this one.
Choice Aire says its repair quote is the price charged if it completes the work; East Ohio Furnace’s pages reviewed do not explain whether the repair quote is binding.
https://www.choiceaire.com/residential-heating-cooling/furnace-repair-and-installation/Choice Aire posts maintenance pricing starting at $100 per system; East Ohio Furnace describes yearly maintenance plans without displaying a price on the pages reviewed.
https://www.choiceaire.com/residential-heating-cooling/maintenance-program/Choice Aire’s lead file review count is 386 compared with East Ohio Furnace’s 103.
https://www.choiceaire.com/
Pages the assistant read
What it opened on this company's own site before answering.
Claim this page
Run this company's own site through the questions its customers ask, every month, and see what the assistants saw.
Get your free reportWant to know why they pass on you?
We run the questions your customers ask against your business every month and show you what the assistants saw.
Get your free report