Who came up in Williamsville
Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-30.
| Company | Picked first | Picked |
|---|---|---|
| Emerald Heating & Coolingemeraldheating.com | 4 of 6 | 6 of 6 |
| Premier Heating & Coolingwnyhvac.com | 1 of 6 | 3 of 6 |
| The Cool Factory Heating & Coolingthecoolfactory716.com | 1 of 6 | 1 of 6 |
| Capital Heatcapitalheat.com | 0 of 6 | 3 of 6 |
| New Era Heating & Coolingneweraheatingandcooling.com | 0 of 6 | 1 of 6 |
Question 1 of 6
“My furnace won't turn on. Who can fix it this week in Williamsville?”
Picked
- FirstPremier Heating & Cooling
“Its site says it offers same-day service, will come out immediately for a furnace that will not turn on, and serves Williamsville.”
- #2Emerald Heating & Cooling
“Its Williamsville page advertises same-day service, online booking, and service for furnace repair.”
Considered and passed
- PassedNew Era Heating & Cooling
“It serves Williamsville and advertises 24/7 emergency service, but its page does not say that a technician will come out immediately.”
- PassedThe Cool Factory Heating & Cooling
“It offers residential furnace repair in Williamsville and explains its diagnostic charge, but does not state same-day availability.”
Question 2 of 6
“Who is the best heating and air company in Williamsville?”
Picked
- FirstEmerald Heating & Cooling
“Its Williamsville page combines local service information with same-day service, online booking, and a 4.9-star rating with more than 1,400 Google reviews.”
- #2Capital Heat
“It has served Western New York since 1957 and offers several heating options, maintenance, emergency service, and online booking.”
- #3New Era Heating & Cooling
“It is a family-owned business serving Williamsville that advertises 24/7 emergency service and residential heating and cooling work.”
Considered and passed
- PassedThe Cool Factory Heating & Cooling
“It serves Williamsville and shows a specific furnace diagnostic price, but its website provides less evidence about emergency availability and total-system installation pricing.”
- PassedSullivan Heating & Cooling
“It serves Williamsville and advertises 24/7 emergency service, but its site shows fewer review signals than Emerald.”
Question 3 of 6
“I need a new furnace or heat pump installed in Williamsville. Who should I get quotes from, and roughly what will it cost?”
Picked
- FirstEmerald Heating & Cooling
“It serves Williamsville and publishes furnace replacement ranges of $4,500–$8,600 for Western New York.”
- #2Capital Heat
“It offers cold-climate heat pumps and furnaces and lets homeowners start a system estimate online.”
- #3Premier Heating & Cooling
“It advertises free estimates for new installations and lists Williamsville among its service communities.”
Considered and passed
- PassedThe Cool Factory Heating & Cooling
“It offers free replacement estimates in Williamsville, but does not publish a furnace or heat pump installation price range on the pages reviewed.”
- PassedNew Era Heating & Cooling
“It serves Williamsville and installs furnaces and heat pumps, but does not publish installation prices on its pages.”
Question 4 of 6
“My AC isn't working, can someone come out today? I'm in Williamsville.”
Picked
- FirstEmerald Heating & Cooling
“It advertises same-day service and air-conditioning repair for Williamsville, with online booking available.”
- #2Premier Heating & Cooling
“It advertises same-day service, says to call immediately when an AC will not turn on, and lists Williamsville in its service area.”
Considered and passed
- PassedNew Era Heating & Cooling
“It offers 24-hour emergency service and serves Williamsville, but does not specifically state same-day AC repair availability.”
- PassedSullivan Heating & Cooling
“It provides AC repair in Williamsville and 24/7 emergency service, but does not advertise same-day service on the pages reviewed.”
Question 5 of 6
“I want my furnace serviced before winter in Williamsville. Who can I book online?”
Picked
- FirstEmerald Heating & Cooling
“It serves Williamsville, lists furnace maintenance, and provides online booking.”
- #2Capital Heat
“It offers home heating maintenance and online booking for service.”
Considered and passed
- PassedTwin Air Heating and Cooling
“It lists a $79 tune-up and serves Williamsville, but its tune-up page directs customers to call rather than book online.”
- PassedMiano's Heating & Cooling
“It serves Williamsville and lets customers book online, but the pages reviewed do not spell out a specific furnace maintenance service or price.”
Question 6 of 6
“Which heating company in Williamsville has upfront pricing, so I know the cost before they come?”
Picked
- FirstThe Cool Factory Heating & Cooling
“It lists an $80 furnace-repair diagnostic and says it provides repair pricing before additional work begins.”
- #2Emerald Heating & Cooling
“It publishes furnace installation ranges for Western New York and says it will provide a written price after measuring the home.”
Considered and passed
- PassedCapital Heat
“It offers a build-your-own estimate tool, but the pages reviewed did not show furnace repair or installation prices.”
- PassedNew Era Heating & Cooling
“It serves Williamsville and provides furnace repair and installation, but its pages do not list prices.”
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