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HVAC city tests · New York · one AI assistant's answers, September 2026

Who an AI assistant picked for HVAC in Troy, NY

John Ray & Sons was picked in all 6 questions and ranked first in 3; The Radiant Store was selected in 4, and Quest Plumbing & Heating in 3.

Who came up in Troy

Every company the assistant named across the six questions, ordered by how often it was picked first. Tested on 2026-09-30.

CompanyPicked firstPicked
John Ray & Sonsjohnray.com4 of 66 of 6
The Radiant Storetheradiantstore.com2 of 64 of 6
Quest Plumbing & Heatingquestph.com0 of 62 of 6
A. Lennox Mechanicallennox518.com0 of 61 of 6
Astelloastello.us0 of 61 of 6
Troy Allstatetroyallstate.com0 of 61 of 6

Question 1 of 6

“My furnace won't turn on. Who can fix it this week in Troy, New York?”

Picked

  1. First
    John Ray & Sons
    “It serves Troy, repairs furnaces and boilers, and advertises 24/7 emergency service with flat-rate estimates before work.”
  2. #2
    Quest Plumbing & Heating
    “Its site says it serves the Troy area and offers 24-hour emergency and weekend service.”

Considered and passed

  • Passed
    The Radiant Store
    “It repairs furnaces and boilers but its service page only asks customers to contact it to schedule an appointment and does not state emergency or same-week availability.”
  • Passed
    A. Lennox Mechanical
    “It says emergency service is available and same-day appointments may be possible, but its Troy page does not promise a specific response time.”

Question 2 of 6

“Who is the best heating and air company in Troy, New York?”

Picked

  1. First
    The Radiant Store
    “It provides residential HVAC repair and installation in Troy across furnaces, boilers, and heat pumps, with experience in high-efficiency systems.”
  2. #2
    John Ray & Sons
    “It offers broad heating and cooling installation, repair, and maintenance in Troy with around-the-clock emergency response.”
  3. #3
    Quest Plumbing & Heating
    “It is a Troy-area heating contractor advertising 24-hour emergency service and weekend work.”

Considered and passed

  • Passed
    Tangora Heating, Cooling & Energy
    “It serves Troy and has extensive services, but its website's displayed review testimonials are expressly labeled representative themes awaiting replacement with verified live reviews.”
  • Passed
    A. Lennox Mechanical
    “Its Troy service-area page covers furnaces, boilers, AC, heat pumps, and emergencies, but the evidence available was narrower than for the selected companies.”

Question 3 of 6

“I need a new furnace or heat pump installed in Troy, New York. Who should I get quotes from, and roughly what will it cost?”

Picked

  1. First
    The Radiant Store
    “It installs furnaces and heat pumps in Troy and offers free site visits and estimates.”
  2. #2
    John Ray & Sons
    “It sells and installs heating systems and offers free in-home consultations and estimates for furnace options.”
  3. #3
    Astello
    “It is Troy-based and focuses on ductless mini-splits and cold-climate heat pumps, with free in-home estimates and rebate assistance.”

Considered and passed

  • Passed
    Standard
    “It offers furnace and heat-pump installation in Troy, but its service-area page gives no system price range.”
  • Passed
    Quest Plumbing & Heating
    “Its site describes heating services and emergency work but does not specifically document heat-pump installation or provide installation pricing.”

Question 4 of 6

“My AC isn't working, can someone come out today? I'm in Troy, New York.”

Picked

  1. First
    John Ray & Sons
    “It serves Troy and offers emergency repairs for central and ductless air conditioning around the clock.”
  2. #2
    A. Lennox Mechanical
    “It serves Troy for AC repair and emergencies and says same-day service may be available.”
  3. #3
    The Radiant Store
    “Its technicians provide cooling-system repair and maintenance in Troy and nearby communities.”

Considered and passed

  • Passed
    Tangora Heating, Cooling & Energy
    “It serves Troy and advertises emergency service, but the specific Troy location is described as a second base rather than a staffed address.”
  • Passed
    Astello
    “It repairs ductless AC and heat pumps, but its focus is specialized equipment and its site asks customers to ask about appointment availability.”

Question 5 of 6

“I want my furnace serviced before winter in Troy, New York. Who can I book online?”

Picked

  1. First
    John Ray & Sons
    “It offers annual HVAC tune-ups and safety checks and provides an online service request.”
  2. #2
    The Radiant Store
    “It offers routine furnace maintenance and an annual service plan for Troy-area customers.”

Considered and passed

  • Passed
    Quest Plumbing & Heating
    “Its site advertises heating service and emergency calls but does not show an online booking tool or a furnace maintenance plan.”
  • Passed
    J & R Heating, Cooling & Plumbing
    “It provides furnace repair and replacement but the site directs customers to call and does not document online booking for maintenance.”

Question 6 of 6

“Which heating company in Troy, New York has upfront pricing, so I know the cost before they come?”

Picked

  1. First
    John Ray & Sons
    “It says it provides a custom flat-rate repair estimate at the home before work begins.”
  2. #2
    Troy Allstate
    “It advertises upfront estimates for plumbing and boiler work, though this is not a clear general HVAC pricing offer.”

Considered and passed

  • Passed
    The Radiant Store
    “It offers estimates and free site visits but does not publish repair rates or a pre-visit price.”
  • Passed
    J & R Heating, Cooling & Plumbing
    “It advertises free estimates but does not explain whether repair pricing is provided before dispatch.”

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